topic Re: Cameras missing major motion events in Arlo Pro

Cameras missing major motion events

pdxguy — Thu, 24 Aug 2017 16:29:09 GMT

I have two cameras covering my driveway at two different angles. Both should capture similar events. However, there are clear gaps in the saved videos in each camera stream. For example, here are the ONLY videos for a very short interval this morning. The first and last videos show the same event on each cameras, but the MIDDLE videos are absent from the other.

Camera #1:

Camera #2:

Any idea why?

Re: Cameras missing major motion events

JPC — Thu, 24 Aug 2017 17:37:33 GMT

I noticed your clips have different end times. It looks like you have a connectivity signal issue. How far is your BaseStation from these two cameras? Try rebooting your system and do a live view test & press record for 3-5 minutes and see if you get any constant freeze/drop/pixelated videos/sound..

Re: Cameras missing major motion events

TomMac — Thu, 24 Aug 2017 22:36:54 GMT

Do you have your cameras set to " record if motion continues " ? OR a fixed time ?

What you show is common with record if motion continues setting ( sort of bug ),,, if so I would change over to a fixed time for the record.

Re: Cameras missing major motion events

pdxguy — Thu, 24 Aug 2017 22:39:55 GMT

Both cameras are very close to the base station, which is locate in the garage.

Both are configured to record as long as motion is detected.

If I configure to record for a fixed period of time (e.g. 10s), what is the gap between two consecutive videos should motion be continuous (e.g. 30secs)?

Re: Cameras missing major motion events

pdxguy — Sat, 26 Aug 2017 01:06:02 GMT

Looks like the minimum gap between two motion-activated videos is 8 secs

https://arlo.netgear.com/hmsweb/users/library/share/link/28903E839FF40701_201708

https://arlo.netgear.com/hmsweb/users/library/share/link/C3C64911ED92C94F_201708