https://community.arlo.com/t5/Arlo-Pro/My-base-doesn-t-connect-to-internet/m-p/1350454#M19758 Just had arlo pro and i have trying to set up, thought it was easy but not at all.. camera has been paired to the base successfully but the base doesn't connect to my wifi router, i have tried reboot both station but still no difference..So much frustrated now...appreciate if anyone can help me..i have two young kids and they r gonna stay with a babysitter without their parent.. Thu, 17 Aug 2017 12:24:21 GMT Sopheara 2017-08-17T12:24:21Z https://community.arlo.com/t5/Arlo-Pro/My-base-doesn-t-connect-to-internet/m-p/1350454#M19758 Just had arlo pro and i have trying to set up, thought it was easy but not at all.. camera has been paired to the base successfully but the base doesn't connect to my wifi router, i have tried reboot both station but still no difference..So much frustrated now...appreciate if anyone can help me..i have two young kids and they r gonna stay with a babysitter without their parent.. Thu, 17 Aug 2017 12:24:21 GMT https://community.arlo.com/t5/Arlo-Pro/My-base-doesn-t-connect-to-internet/m-p/1350454#M19758 Sopheara 2017-08-17T12:24:21Z https://community.arlo.com/t5/Arlo-Pro/My-base-doesn-t-connect-to-internet/m-p/1350458#M19759 <P>The base must be plugged into the router using an Ethernet cable. &nbsp;It doesn't use WiFi to connect to the Internet.</P> Thu, 17 Aug 2017 12:35:05 GMT https://community.arlo.com/t5/Arlo-Pro/My-base-doesn-t-connect-to-internet/m-p/1350458#M19759 jguerdat 2017-08-17T12:35:05Z https://community.arlo.com/t5/Arlo-Pro/My-base-doesn-t-connect-to-internet/m-p/1350468#M19760 Hi, thanks for yr reply.. of course the base is plugged in to wifi router and the amper flickering for few sec then stopped which my base doesnt connect to the internet. Thu, 17 Aug 2017 12:55:25 GMT https://community.arlo.com/t5/Arlo-Pro/My-base-doesn-t-connect-to-internet/m-p/1350468#M19760 Sopheara 2017-08-17T12:55:25Z https://community.arlo.com/t5/Arlo-Pro/My-base-doesn-t-connect-to-internet/m-p/1350726#M19777 <P>Base is prolly' defective. Return/Exchange it asap.&nbsp;</P> Thu, 17 Aug 2017 17:39:29 GMT https://community.arlo.com/t5/Arlo-Pro/My-base-doesn-t-connect-to-internet/m-p/1350726#M19777 JPC 2017-08-17T17:39:29Z https://community.arlo.com/t5/Arlo-Pro/My-base-doesn-t-connect-to-internet/m-p/1350889#M19793 Good morning, i just brought it to my office and plugged it into the router then it appeared to be working ok...is my home router defect? Thu, 17 Aug 2017 20:52:36 GMT https://community.arlo.com/t5/Arlo-Pro/My-base-doesn-t-connect-to-internet/m-p/1350889#M19793 Sopheara 2017-08-17T20:52:36Z https://community.arlo.com/t5/Arlo-Pro/My-base-doesn-t-connect-to-internet/m-p/1350912#M19795 <P>can you post a picture of the port you are plugging it into on your home router? it could be the wrong port, or the port could be off.</P><P>&nbsp;</P><P>have you tried plugging the base station directly into your modem to see if it works then?&nbsp;</P> Thu, 17 Aug 2017 21:19:37 GMT https://community.arlo.com/t5/Arlo-Pro/My-base-doesn-t-connect-to-internet/m-p/1350912#M19795 turbosix 2017-08-17T21:19:37Z https://community.arlo.com/t5/Arlo-Pro/My-base-doesn-t-connect-to-internet/m-p/1350927#M19796 Thanks so much my friend, I'll do it tonight when I get home and let you know.. Thu, 17 Aug 2017 21:28:28 GMT https://community.arlo.com/t5/Arlo-Pro/My-base-doesn-t-connect-to-internet/m-p/1350927#M19796 Sopheara 2017-08-17T21:28:28Z https://community.arlo.com/t5/Arlo-Pro/My-base-doesn-t-connect-to-internet/m-p/1351333#M19844 Hello, my base can now connect to my internet router but i am still having an issue with granting access to my wife's phone..I created netgear account for her and been trying to add arlo wire free but it failed to connect the base..have done rebooting and factory reset still no difference...i think it's not kinda handy product at all, feel so complicated.. appreciate your assistance here... Fri, 18 Aug 2017 12:38:51 GMT https://community.arlo.com/t5/Arlo-Pro/My-base-doesn-t-connect-to-internet/m-p/1351333#M19844 Sopheara 2017-08-18T12:38:51Z https://community.arlo.com/t5/Arlo-Pro/My-base-doesn-t-connect-to-internet/m-p/1351375#M19853 <P>When granting access, you don't try to set up the system to that account. &nbsp;You just follow the directions in the invitation email sent to her email address.</P> Fri, 18 Aug 2017 13:30:50 GMT https://community.arlo.com/t5/Arlo-Pro/My-base-doesn-t-connect-to-internet/m-p/1351375#M19853 jguerdat 2017-08-18T13:30:50Z https://community.arlo.com/t5/Arlo-Pro/My-base-doesn-t-connect-to-internet/m-p/1351928#M19908 It works perfectly now.. thank you so much..you are amazing! Fri, 18 Aug 2017 23:19:04 GMT https://community.arlo.com/t5/Arlo-Pro/My-base-doesn-t-connect-to-internet/m-p/1351928#M19908 Sopheara 2017-08-18T23:19:04Z