topic Re: Motion where none exists in Arlo Pro

Motion where none exists

kgrlamm — Thu, 10 Aug 2017 16:27:37 GMT

My one camera logs motion CONSTANTLY. I had it positioned higher off the ground pointing out, but the 20ft limit on motion meant I never saw anything, so I moved it closer to the ground and pointing more down. I have moved the video screen and changed the sensitivity, I trimmed out the street and I can't find anything else moving. I tried to attach some video samples here to show you, but I keep getting an error saying it's not a valid Youtube link.......well, I don't want to have to post my home security videos to Youtube just to trouble shoot them, maybe someone here has some ideas how I can share the videos and then you can help me trouble shoot what the heck is making my camera go off.

Re: Motion where none exists

TomMac — Thu, 10 Aug 2017 16:46:30 GMT

If you use the SHARE feature in the Library, you'll get a address you can copy ( use copy link ) and paste in a messg... shared links last only 24 hrs and then poof , they are NG

Re: Motion where none exists

EMICT — Thu, 10 Aug 2017 16:56:34 GMT

I have noticed with my cameras that the motion detection is probably 20 degrees greater than the video capture. I have noticed the recording starting a few seconds before someone on foot gets into the view of the camera itself. You may be picking up motion that remains out of view of the camera due to the wider range of motion detection as compared to the video capture. If I were to make an educated guess about my cameras, I suspect that the motion detection is around 140 degrees and the camera captures around 120 degrees.

Re: Motion where none exists

kgrlamm — Thu, 10 Aug 2017 17:15:21 GMT

https://arlo.netgear.com/hmsweb/users/library/share/link/AD37E2D0C7EBAC10_201708

https://arlo.netgear.com/hmsweb/users/library/share/link/AC7D454BC59F744C_201708

https://arlo.netgear.com/hmsweb/users/library/share/link/15E8BF4C5DF6296A_201708

https://arlo.netgear.com/hmsweb/users/library/share/link/6FF471C2FFC0EC3F_201708

Re: Motion where none exists

tnmom2amk — Thu, 10 Aug 2017 18:36:01 GMT

Mine do that too. There is some sort of flash/flicker at the very beginning. I haven't found any settings that resolve it and it's not a regular occurance. I thought that maybe it was the way that the sun was hitting it, but it does it at random times.

Re: Motion where none exists

JamesC — Fri, 11 Aug 2017 18:14:35 GMT

It can sometimes take some trial and error to find optimal conditions for your Arlo system.

Take a look at the tips in this article to be sure your cameras are positioned for best performance: How do I optimize my Arlo Wire-Free camera’s motion detection performance?

JamesC