topic Re: Arlo Pro working problem in Arlo Pro

Arlo Pro working problem

ccastanhola — Wed, 09 Aug 2017 01:52:34 GMT

I just bought a combo with 3 Arlo Pro and the base. But I'm having problems:
I could not configure the base with my router. So after reading some forums I took the base in a friend's house and I was able to configure it, and also the 3 cameras.
After doing that I installed it on my router and apparently everything was fine. But when I pull away any of the cameras about 3 meters from the base it automatically stops working.
Is someone also having this problem or know what the solution is?

Re: Arlo Pro working problem

steve_t — Wed, 09 Aug 2017 02:55:03 GMT

There must be some interference in your house. What wifi router have you got?

Re: Arlo Pro working problem

ccastanhola — Wed, 09 Aug 2017 03:05:43 GMT

My router is Arris model DG1670A

Re: Arlo Pro working problem

JamesC — Wed, 09 Aug 2017 15:57:01 GMT

ccastanhola,

Consider moving the base station away from your router (as much as possible) and try again. Do you still see the same behavior?

JamesC