topic Live Stream blocked by watchguard router in Arlo Pro

Live Stream blocked by watchguard router

carcinomad — Tue, 08 Aug 2017 22:08:59 GMT

Watchguard router flags arlo traffic as invalid (Invalid Request-Line format).

anyone know the AWS whitelist arlo pro uses?

Re: Live Stream blocked by watchguard router

JamesC — Thu, 10 Aug 2017 15:42:11 GMT

carcinomad,

Arlo.netgear.com needs to be accessible along with the appropriate ports. Take a look at bullets 5-7 here for more information: My Arlo base station is offline; how can I troubleshoot it?

JamesC

Re: Live Stream blocked by watchguard router

carcinomad — Thu, 10 Aug 2017 18:41:32 GMT

the base station is fine.

the mobile interface is fine.

the issue is trying to view live streams from the web interface when behind a corporate watchguard router. specifically, the arlo website is requesting data using malformed request line. but since it's hosted on amazon AWS, whitelisting IPs to allow this traffic is difficult without knowing the range.

does anyone know the amazon AWS IP range used by arlo?