topic Re: Arlo Pro cameras will not stream live image in Arlo Pro

Arlo Pro cameras will not stream live image

Trag — Thu, 27 Jul 2017 13:59:00 GMT

It started yesterday. I cannot receive live streaming images from my 4 cameras. If motion detected they record fine. I use live 90% of time, so. I have reset base station to factory. reset router, and computer. Cannot see live from my phone either. I'm going to have to install a wired system. This has happened before, wish I could remember fix.

Re: Arlo Pro cameras will not stream live image

ksss11 — Thu, 27 Jul 2017 15:00:28 GMT

Ours won't stream either..just a 'please wait' and then it goes back to non-live screenshot.

Re: Arlo Pro cameras will not stream live image

ztira_1 — Thu, 27 Jul 2017 17:57:12 GMT

Same issue; noticed it this morning.

I restarted base station and removed one camera and then added it back but this did not resolve the issue.

Camera positioning works to give a live view but I want to change my brightness.

Base station VMB4000r3 - firmware 1.8.10.1_13433

Camera Firmware 1.092.0.4_13099

Re: Arlo Pro cameras will not stream live image

ztira_1 — Thu, 27 Jul 2017 19:46:30 GMT

It appears to be an issue with Chrome and Adobe Flash; the blocked icon appears next to bookmark icon. I have settings to allow flash and if I select the blocked icon to allow it works for the first camera I try but not others.

I updated Chrome and Adobe but same results.

I tried it using Epic Privacy browser and have not had any issues.

ADOBE FLASH IS THE CULPRIT ON CHROME

GARLAF — Fri, 28 Jul 2017 11:08:41 GMT

Adobe flash is being phased out. If your on chrome as your platform your live camera feeds will not work.

Switch to Microsoft Edge and update flash and you should be all good to go

Re: ADOBE FLASH IS THE CULPRIT ON CHROME

jguerdat — Fri, 28 Jul 2017 12:29:40 GMT

I can use live view on Chrome with no problem. BTW, Edge is not a supported browser although it does work.

Re: ADOBE FLASH IS THE CULPRIT ON CHROME

ksss11 — Fri, 28 Jul 2017 12:52:36 GMT

PLEASE HELP ASAP. ok so what browser is SAFE and can run this thing because I have heard so much bad about Mozilla, Edge (because of Flash), and now Chrome(even though it was recommmended ). We dont do the mobile apps and use only our HP desktop. My Flash is enabled on chrome, but icon says it isnt..updated chrome, on current flash...still cannot get LIVE viewing back for 2 days.. Is there a drawback to restarting base? will we have to resync all cameras afterwards? We are experiencing a nieghbor problem and must have live to catch the woman.

Re: ADOBE FLASH IS THE CULPRIT ON CHROME

jguerdat — Fri, 28 Jul 2017 13:31:42 GMT

Turns out I wasn't up to date on Chrome when I replied. The latest Chrome defaults to disabling Flash for security reasons.

You can fix this by changing Chrome's settings. Go to Privacy and Security, Content Settings, Flash. Either enable Flash or add arlo.netgear.com in the Allow section at the bottom. Then type in "chrome://flags" (no quotes) and search for flash. Look for the section labelled "Run all Flash content when Flash setting is set to "allow"" and enable the setting. That will prompt you to restart Chrome. After the restart, live view should be working.

Re: Arlo Pro cameras will not stream live image

ztira_1 — Fri, 28 Jul 2017 14:01:21 GMT

Thanks! Making the change in chrome://flags resolved the Chrome issue for me.

Re: ADOBE FLASH IS THE CULPRIT ON CHROME

ksss11 — Fri, 28 Jul 2017 14:12:15 GMT

Thank You! That solved our problem with Chrome and live viewing. In the meantime, Edge worked for live. Our microphone has never worked since installing this system and we've given up on ever using that feature much to our dimay.We are simple ppl who are not computer savvy and geeez do we wish we knew even a third of what you do.

And our model VMB4000 wasn't on the list..

Thanks again Superuser!

chrome://flags

GARLAF — Fri, 28 Jul 2017 14:20:01 GMT

That worked! Thank you

Re: ADOBE FLASH IS THE CULPRIT ON CHROME

BrianLa — Fri, 28 Jul 2017 22:16:29 GMT

Thanks jguerdat, this fixed my "no live feed". Still waiting for Arlo support to get back to me after requesting support 3 days ago.

Re: ADOBE FLASH IS THE CULPRIT ON CHROME

mkreilein — Sat, 29 Jul 2017 14:02:46 GMT

chrome://flags

fixed the problem with streaming the camera via Chrome - it just started on Thursday 7/28/17

Re: ADOBE FLASH IS THE CULPRIT ON CHROME

Kangarue — Sat, 29 Jul 2017 16:06:19 GMT

THANK YOU!! This fixed it!

Re: ADOBE FLASH IS THE CULPRIT ON CHROME

rceyewin — Sat, 29 Jul 2017 18:20:55 GMT

Trying to work thru this issue. Enabled Flash, Added Arlo website, Typed "chrome://flags" no (")- but it says nothing found. Am I typing this in the right place?? Still not working. Any responce will be appreciated.

Re: ADOBE FLASH IS THE CULPRIT ON CHROME

jguerdat — Sat, 29 Jul 2017 20:29:52 GMT

Are you typing chrome://flags in the URL bar?

Re: ADOBE FLASH IS THE CULPRIT ON CHROME

rceyewin — Sat, 29 Jul 2017 20:34:25 GMT

No, it was in the settings panel where i enabled the flash. Also tried the url bar too.

Re: ADOBE FLASH IS THE CULPRIT ON CHROME

jguerdat — Sat, 29 Jul 2017 20:40:36 GMT

Be sure to follow the steps closely in my post. Enabling Flash is done in Chrome's Settings but the flag is set by typing chrome://flags in the URL bar, two very different things.

Re: ADOBE FLASH IS THE CULPRIT ON CHROME

rceyewin — Sat, 29 Jul 2017 20:45:24 GMT

Tired again. It works. Thank you very much.

Re: ADOBE FLASH IS THE CULPRIT ON CHROME

BrianLa — Sat, 29 Jul 2017 22:26:50 GMT