topic Re: Volume on the cameras in Arlo Pro

Volume on the cameras

LtSteveCox — Sun, 30 Jul 2017 18:59:15 GMT

I have noticed many people having issues with the live volume on the ARLO Pro. Many have said the newest update fixed the problem. I have the newest update and it still exist. Some say it varies on the device used. I like most people, have the IPhone and IPad and feel like ARLO some fix the issues no matter what devise is used. Has anyone else experienced the same problem and if so, how did you rectify it? Thanks!

Re: Volume on the cameras

steve_t — Sun, 30 Jul 2017 21:57:44 GMT

Are you talking about the volume of the speaker on the camera itself? Or the volume output through your phone coming from the Arlo Pro microphone?

Sorry to burst your bubble but in 2016 Android had over 86% of the mobile OS market share in the world while iOS had less than 13%. Still, it is disappointing for everyone to see problems affecting iOS users only

Re: Volume on the cameras

LtSteveCox — Sun, 30 Jul 2017 23:43:34 GMT

I'm talking about the volume on the cameras. Themselves. (Trying to talk to someone who's at the door.). I hear you about the android Vs IOS. just don't understand why companies can't make products that work for both.

Re: Volume on the cameras

steve_t — Mon, 31 Jul 2017 05:28:52 GMT

Mic volume is on max in the settings?

Re: Volume on the cameras

WilliamsJoel — Wed, 02 Aug 2017 02:37:30 GMT

I also have no volume on the cameras when I push to talk. I have Samsung S7 Edge. I have the latest update on cameras and Arlo unit. If I get really close to the camera I can faintly hear something but not usalble. Open to any ideas before I take the system back to the store.

Re: Volume on the cameras

steve_t — Wed, 02 Aug 2017 04:39:20 GMT

You've got this volume setting on max, yeah?

Re: Volume on the cameras

WilliamsJoel — Wed, 02 Aug 2017 12:13:14 GMT

Yes, all cameras have volume at 100%.

Re: Volume on the cameras

mmaldona — Wed, 02 Aug 2017 15:59:12 GMT

I got the same problem, no one can hear anything from the camera!!!!!

Re: Volume on the cameras

JamesC — Thu, 03 Aug 2017 20:39:53 GMT

If you are still experiencing this issue after checking your device settings to make sure there are no volume issues, please contact the Arlo Support Team to further investigate this issue. You will find several options for contacting support in the provided link.

JamesC