topic Cannot View Video Streams on Google Chrome Version 60.0.3112.78 in Arlo Pro

Cannot View Video Streams on Google Chrome Version 60.0.3112.78

abp55 — Mon, 31 Jul 2017 04:53:59 GMT

Details:

Arlo Pro Cameras (Multiple)
Arlo Q Camera (Single)
Laptop: MacOS 10.12.6 (16G29)
Browser: Google Chrome Version 60.0.3112.78 (Official Build) (64-bit)

My browser recently updated to Google Chrome 60, the version listed above. Now, I no longer am able to connect to video streams. I tried to add a Flash exception for Arlo in the settings "chrome://settings/content/flash". The entries I added, to no avail, include:

https://arlo.netgear.com
https://[*.]netgear.com:443
https://[*.]netgear.com
http://[*.]netgear.com:80
http://[*.]netgear.com:443
http://[*.]netgear.com

The http ones shouldn't be necessary, IMHO. But, nothing works. I'm able to connect just fine with Firefox 54.0.1 (64-bit) on the same computer.

Re: Cannot View Video Streams on Google Chrome Version 60.0.3112.78

Streak2 — Mon, 31 Jul 2017 04:58:38 GMT

Many other posts about this.

You need to change the flash settings by going into

chrome://flags/#prefer-html-over-flash

Re: Cannot View Video Streams on Google Chrome Version 60.0.3112.78

abp55 — Mon, 31 Jul 2017 05:05:55 GMT

Thanks. I came across several posts, but all the ones I saw suggested modifications to add Arlo to the list of sites, and they were all for an older version of Google Chrome:

https://community.netgear.com/ejquo23388/board/crawl_message?board.id=en-arlo-pro&message.id=12493
https://community.netgear.com/ejquo23388/board/crawl_message?board.id=en-arlo-wire-free&message.id=35700
https://community.netgear.com/ejquo23388/board/crawl_message?board.id=en-arlo-wire-free&message.id=12958

Anyway, checking "Prefer HTML over Flash" to "Disabled" worked. Thanks!

Re: Cannot View Video Streams on Google Chrome Version 60.0.3112.78

jguerdat — Mon, 31 Jul 2017 12:14:30 GMT

Here are complete directions for the current version of Chrome:

https://community.netgear.com/t5/Arlo-Pro/Arlo-Pro-cameras-will-not-stream-live-image/m-p/1333915#M18458