topic Re: USB video quality Arlo Pro in Arlo Pro

USB video quality Arlo Pro

JoshuaHaney — Fri, 28 Jul 2017 11:20:09 GMT

I added a 16GB USB drive to my Arlo Pro basestation. Today I removed the drive to view some videos that were no longer online. The quality of the viodeo was so poor that I couldn't even tell whcih camera it was from. My cloud videos have great quality it is just the local storage that is terrible.

This is a screen shot from the local storage video

This is what the cloud storage looks like

Any ideas on how to correct this?

Re: USB video quality Arlo Pro

steve_t — Fri, 28 Jul 2017 11:25:31 GMT

Can't see the pics til the group admins authorise them. I assume you're using VLC to view the videos. Someone said earlier about changing the viewing resolution to get a better picture??

Re: USB video quality Arlo Pro

jguerdat — Fri, 28 Jul 2017 12:30:59 GMT

Others, usually on a Mac, have had issues with viewing videos from the USB device. Updating to the latest version of VLC has always worked.

Re: USB video quality Arlo Pro

KGrip — Fri, 28 Jul 2017 15:35:30 GMT

Im having the same problem. Im also on a mac

Re: USB video quality Arlo Pro

JoshuaHaney — Fri, 28 Jul 2017 16:26:19 GMT

I'm going to try this on a windows machine later. I'll let you know how it goes