topic Re: basic plan and local back up storage. in Arlo Pro

basic plan and local back up storage.

amartinii — Wed, 26 Jul 2017 21:50:46 GMT

I purchased the 6 camera set. Will cameras beyond the 5 camera limit for basic cloud storage still record to local backup storage( camera 6 and greater)? Or will I have to go with one of the paid plans?

Re: basic plan and local back up storage.

jguerdat — Wed, 26 Jul 2017 22:51:58 GMT

You're safe. All video goes to the servers as well as local storage.

Re: basic plan and local back up storage.

TomMac — Wed, 26 Jul 2017 23:23:01 GMT

PS... if you purchased a special 6 pack setup, yes... all 6 will function under the basic plan ( special code during setup to make it all work with 6 )

I f you add more cameras above your plan limit , it will not record to the cloud or back up drive on the Pro base...

As only those cameras sync'ed and active will function

Re: basic plan and local back up storage.

amartinii — Thu, 27 Jul 2017 19:11:45 GMT

Thanks. So additional cameras above the set of 6 bacWILL NOT back up to local storage? Will I have to upgrade basic plan for additional cameras beyond the set of 6 to back up to local storage as well?

Re: basic plan and local back up storage.

Club1820 — Thu, 27 Jul 2017 19:13:23 GMT

Hi, just to confirm your response, - are you saying that if an extra camera is added beyond the 5 (standard) or 6 (special pack) that it will NOT even record to a USB drive attached to the Arlo Base?

Re: basic plan and local back up storage.

jguerdat — Thu, 27 Jul 2017 20:47:28 GMT

Once you exceed the number of allowed cameras for your plan, the extra ones aren't available so won't record anyplace.

Re: basic plan and local back up storage.

Club1820 — Thu, 27 Jul 2017 20:49:59 GMT

OK thanks. I thought that just applied to the cloud recording. So essentially in my case, I'm limited to 5 since I don't care to go beyond 7 days of cloud recording.

Re: basic plan and local back up storage.

jguerdat — Thu, 27 Jul 2017 20:53:52 GMT

You can always use a sec email address for a sec account with a second base and gain 5 more cameras. Then use Settings, Grant Access from one account to the other to see everything in one login.

Re: basic plan and local back up storage.

Club1820 — Thu, 27 Jul 2017 20:54:58 GMT

Understood, thanks.

Re: basic plan and local back up storage.

Daveg225 — Sun, 03 Sep 2017 16:54:45 GMT

I have the 6-camera system. Using the free 7-day account.

All 6 cameras work with the limitation of a max of 5 live at the same time.

I am confused about the feature to put a camera inactive. I assumed I could attach a 7th camera since the base can support a max of 15, then swap out via the app to make 6 active at one time ; even thou only 5 can be live.

It seems that all 6 can be triggered since only 1 would be "live" while it records.

So I want to have 7 + cameras installed and be able to swap out to have a choice of what 6 I use at any given time.

Possible?

Re: basic plan and local back up storage.

jguerdat — Mon, 04 Sep 2017 13:00:05 GMT

Clumsy but yes. Deactivating a camera works as long as you don't have an instantaneous need for it.