topic Re: Internet speeds for arlo pro in Arlo Pro

Internet speeds for arlo pro

Johnic — Tue, 25 Jul 2017 07:38:44 GMT

I just got my arlo pro 3 camera setup and connected my base to hard wire connection that has 30 Mbps down and 5 upload. The cameras live view wouldn't work well at all and it intermittently would drop out or not connect at all. I had to connect the arlo base directly to my wifi router which is delivering 65 Mbps down and 5 up. Is this a common problem? I thought 30 down ans 5 up wouldn't be an issue.

Re: Internet speeds for arlo pro

steve_t — Tue, 25 Jul 2017 10:37:39 GMT

30 down and 5 up should easily be enough. Perhaps it's the consistency of the speed?

When you connected directly to the router, did you move the base station? I was wondering if the problems you were having might have been due to the signal between the camera(s) and base station

Re: Internet speeds for arlo pro

TomMac — Tue, 25 Jul 2017 11:28:08 GMT

PS..enough speed, Netgear recommends min of 1MBS upload

Re: Internet speeds for arlo pro

Johnic — Tue, 25 Jul 2017 18:49:10 GMT

So when I directly connected to router I had to move it further away from cameras and this is only solution that works. When it was connected remotely it had a much better range to cameras but it didn't connect and run smoothly.

Wierd

Re: Internet speeds for arlo pro

jguerdat — Tue, 25 Jul 2017 21:08:03 GMT

What do you mean by a hardwire connection? Is it possible to use a long Ethernet cable to move the base back to the preferred location? A WiFi or power line extender may also be useful.

Re: Internet speeds for arlo pro

JPC — Wed, 26 Jul 2017 00:06:40 GMT

Might be an interference issue?

Re: Internet speeds for arlo pro

Johnic — Wed, 26 Jul 2017 00:44:01 GMT

You might be right

Re: Internet speeds for arlo pro

Johnic — Wed, 26 Jul 2017 00:50:12 GMT

That's exactly what I was trying to use - a power line extender and that the part with the slower or bad connection. It was giving me 30mbps down and 5 up but it couldn't hold a good connection.

Re: Internet speeds for arlo pro

Johnic — Wed, 26 Jul 2017 02:23:31 GMT

What's weird, I have my smartthings connected to the power line extender and it has no problems.

Re: Internet speeds for arlo pro

steve_t — Wed, 26 Jul 2017 02:34:31 GMT

Smartthings doesn't require a constant speed connection. Any problems might not be perceivable as it may just be a delay of a second or so. Video streaming requires a reliable connection

Re: Internet speeds for arlo pro

Johnic — Wed, 26 Jul 2017 03:39:38 GMT

Makes sense. Thanks. I assume its the quality of the connection the power line extender lacks. Bummer.