topic Re: Geofencing Issue in Arlo Pro

Geofencing Issue

Rickenator — Tue, 25 Jul 2017 00:44:46 GMT

I have the Arlo Pro with 6 cameras.

I have setup geofencing (also turned on “Location Services” on my iPhone) and it works when I come home by disarming the system.

After I have been home for a few minutes the system rearms. When I look at the map in settings for geofencing, it shows me a few blocks away and then it shows me quickly moving back home where I am and then it disarms the system again.

It’s as if once you move away from the app to another app or the phone screen goes off, you start to drift away from where you really are.

I only have my one phone registered to this account.

Is this a known bug?

Re: Geofencing Issue

SallyC — Tue, 25 Jul 2017 00:53:08 GMT

It seems a number of people are experiencing this (including me). There's a thread here where JamesC (moderator) says engineering is investigating the issue.

Re: Geofencing Issue

Rickenator — Tue, 25 Jul 2017 01:09:36 GMT

Thank you very much !

I searched using the search term “Geofencing” and got back no results. I thought I was the only one.

Thanks again. I will watch your thread.