Arlo Pro & Q Cameras Offline

Sharkydog — Wed, 19 Jul 2017 17:50:13 GMT

Arlo cams (Pro & Q) have been working great for a week. I left the house today. the system logged my exit then died!!! Base station and all cameras have are showing "offline" in both Devices and Mode views. Intermittently getting notifications via email and Arlo App but when I log in to check....continues to show offline. Have been in touch with both Hyrdro and Internet companies...no service interruptions reported. Is Arlo this buggy? My husband is home, has unplugged the router and reconnected by the cams are not coming back on line consistently. What's up!!!

Re: Arlo Pro & Q Cameras Offline

TomMac — Wed, 19 Jul 2017 20:52:04 GMT

Can say that prob something is up with your router / wifi...

The PRO and the Q work very differently in the at the Pro links into the base unit while the Q hooks directly into you home wifi.... the fact the BOTH went off line at the same time could be the outside internet ( which you stated was not down ) but it may have been the router/home wifi.

Not much else would take both off line at the same time ( except power ) except what they have in common.

topic Arlo Pro & Q Cameras Offline in Arlo Pro

Arlo Pro & Q Cameras Offline

Re: Arlo Pro & Q Cameras Offline