topic Re: Arlo Pro 2 Way Audio IOS 10.3.2/Iphone 7 Plus not working in Arlo Pro

Arlo Pro 2 Way Audio IOS 10.3.2/Iphone 7 Plus not working

santoro74 — Mon, 19 Jun 2017 15:36:17 GMT

Hello,

I bought the Arlo Pro so I could use two way communication, it work for the first couple of days but it has now stopped working and the icon to press to talk which was located next to the sound icon is no longer there. I

I have tried to uninstall and reinstall, also check my ipone and it is up to date with the current system requirements. I have check my settings and also has access to my Speaker and Mic.

Re: Arlo Pro 2 Way Audio IOS 10.3.2/Iphone 7 Plus not working

TomMac — Mon, 19 Jun 2017 15:50:23 GMT

It was an issue that came from the update to the app...

if you have uninstalled and reinstall the app and the mic is still not there ( usu fixes the issue ) then contact Netgear Support and let them know.

Re: Arlo Pro 2 Way Audio IOS 10.3.2/Iphone 7 Plus not working

lrosario03 — Tue, 20 Jun 2017 01:32:48 GMT

I'm having an issue also with my Arlo pro.
I have an IPhone 7 plus, the speaker icon is now gone and I can not use the two way radio.
How can I fix this issue?
Somebody?????
Help???

Re: Arlo Pro 2 Way Audio IOS 10.3.2/Iphone 7 Plus not working

TomMac — Tue, 20 Jun 2017 13:45:03 GMT

Read the reply directly above your post.... the answer is the same

Re: Arlo Pro 2 Way Audio IOS 10.3.2/Iphone 7 Plus not working

AncientGeek — Wed, 21 Jun 2017 15:35:08 GMT

Thank you TomMac. I just noticed that same issue today on my Pro cameras and my 10.5" iPad Pro and iPad Air 2.

Re: Arlo Pro 2 Way Audio IOS 10.3.2/Iphone 7 Plus not working

Vanceb — Sat, 24 Jun 2017 21:57:49 GMT

Uninstalling and reinstalling the app on my iPhone resolving the two way audio issue

Re: Arlo Pro 2 Way Audio IOS 10.3.2/Iphone 7 Plus not working

AncientGeek — Sat, 24 Jun 2017 22:39:00 GMT

That also worked for me.

Re: Arlo Pro 2 Way Audio IOS 10.3.2/Iphone 7 Plus not working

mmercu3396 — Fri, 14 Jul 2017 20:52:37 GMT

worked for me after uninstalling and reinstalling.

Re: Arlo Pro 2 Way Audio IOS 10.3.2/Iphone 7 Plus not working

Zdaman — Wed, 19 Jul 2017 03:48:00 GMT

hi there..i tried uninstall then install back but still couldnt speak through mic...is there any other tips? thanks

Re: Arlo Pro 2 Way Audio IOS 10.3.2/Iphone 7 Plus not working

AncientGeek — Wed, 19 Jul 2017 09:37:28 GMT

I think I closed the app on my iOS devices by double-clicking the home button and flicking the app up. Then I deleted the app and reinstalled it. Are you the camera owner or a shared user of the camera?