topic Re: Base station not power on in Arlo Pro

Base station not power on

3weesh — Tue, 02 May 2017 17:00:29 GMT

What to do ? My base station is not powering up.... its not working at all !!!???

jguerdat — Tue, 02 May 2017 17:00:44 GMT

Open a case with support using the Contact Support link at the bottom here.

TomMac — Tue, 02 May 2017 17:01:03 GMT

3weesh wrote:
What to do ? My base station is not powering up.... its not working at all !!!???

Any leds lit ?

Outlet the power cord plugged into working?

3weesh — Tue, 02 May 2017 17:01:15 GMT

No the lights are not on ... and yes the power cord are plugged in and switched on !!!

jguerdat — Tue, 02 May 2017 17:01:26 GMT

Two choices. 1) Swap the system at the store. 2) Open a case with support using the Contact Support link at the bottom here.

GuyLoiselle — Mon, 17 Jul 2017 16:36:01 GMT

Help. Hub stopped powering up. Plugged in. Reset doesn't do anything.
Where is the link to open a case?

jguerdat — Sat, 15 Jul 2017 13:27:25 GMT

There's a Contact Support link at the bottom of these pages.