topic Re: Phone Microphone in Arlo Pro

Phone Microphone

Mayor — Fri, 07 Jul 2017 17:29:04 GMT

My micorphone does night light up to allow me to speak through my phone. I can see it but doesn;t allow me to turn it on to use on phone. I can use it on my laptop but I use the phone app more. I looked up the softwhere version and it say 06-14-17.....how do I fix this?

Re: Phone Microphone

steve_t — Sun, 09 Jul 2017 22:31:48 GMT

You need to go into your phone's app settings to give the Arlo app permission to access the microphone

Re: Phone Microphone

Mayor — Mon, 10 Jul 2017 16:00:15 GMT

Already made sure that setting was on, is there another setting that will make microphone work on iphone. not an issue on computer

thanks

Re: Phone Microphone

jguerdat — Mon, 10 Jul 2017 20:33:55 GMT

Try reinstalling the app. Be sure to approve a?l permissions.