https://community.arlo.com/t5/Arlo-Pro/Battery-4TW1747B0DCC4/m-p/1318595#M16893 <P>Contact Netgear Support&nbsp;&nbsp; <A href="https://www.arlo.com/en-us/support/contact.aspx" target="_blank">https://www.arlo.com/en-us/support/contact.aspx</A></P> Fri, 07 Jul 2017 21:16:37 GMT TomMac 2017-07-07T21:16:37Z https://community.arlo.com/t5/Arlo-Pro/Battery-4TW1747B0DCC4/m-p/1318592#M16891 <P>I've had this system for less than week.&nbsp; I've installed it, but one of the batteries is DOA.&nbsp; It will not charge.&nbsp; I do not see any lights on the camera when I try to charge it and it will not sync.&nbsp; I notified Costco, and they will take the whole system back, but it seems kind of silly for me to take everything down, put it in a bag and take it back just for one battery.&nbsp;</P><P>&nbsp;</P><P>The battery should be under warrantee.&nbsp; Is there any way I can get it replaced under warrantee?</P><P>&nbsp;</P><P>PS: no labels apply to this issue.</P><P>&nbsp;</P><P>&nbsp;</P> Fri, 07 Jul 2017 21:09:56 GMT https://community.arlo.com/t5/Arlo-Pro/Battery-4TW1747B0DCC4/m-p/1318592#M16891 valsatt 2017-07-07T21:09:56Z https://community.arlo.com/t5/Arlo-Pro/Battery-4TW1747B0DCC4/m-p/1318595#M16893 <P>Contact Netgear Support&nbsp;&nbsp; <A href="https://www.arlo.com/en-us/support/contact.aspx" target="_blank">https://www.arlo.com/en-us/support/contact.aspx</A></P> Fri, 07 Jul 2017 21:16:37 GMT https://community.arlo.com/t5/Arlo-Pro/Battery-4TW1747B0DCC4/m-p/1318595#M16893 TomMac 2017-07-07T21:16:37Z