topic Re: Is geofencing still in a beta version? in Arlo Pro

Is geofencing still in a beta version?

AntonioG — Mon, 03 Jul 2017 15:41:45 GMT

I had my system for a few months now and the geofencing mode still does not work properly, meaning still finds me "in zone" when I'm already not.

Any help will be much appreciated

Re: Is geofencing still in a beta version?

TomMac — Mon, 03 Jul 2017 18:38:47 GMT

yes, TMK, geozone is still in beta... Most of the issues happen during using more than one phone.

Make sure your gps stays on and you may need to enlarge your geozone. Also the app must not go to sleep

BTW phone? OS ?? it makes a diff.

Re: Is geofencing still in a beta version?

AntonioG — Mon, 03 Jul 2017 18:56:01 GMT

I saw in another post that expanding the goezone will help, and I did to the max but it didn't. I registered 3 devices, all on android 7.0.

What do you mean by the app must not go to sleep?

Re: Is geofencing still in a beta version?

JamesC — Wed, 05 Jul 2017 22:16:16 GMT

AntonioG,

For Geofencing to work the app needs to be running. Some devices have settings that automatically close idle applications after a period of time to conserve battery life. If the app is closed, Geofencing will not work.

JamesC

Re: Is geofencing still in a beta version?

Addyhash — Thu, 06 Jul 2017 08:08:10 GMT

AntonioG wrote:
I saw in another post that expanding the goezone will help, and I did to the max but it didn't. I registered 3 devices, all on android 7.0.
What do you mean by the app must not go to sleep?

go to settings, then apps, click on the 3 dots at top right,, click on configure apps, special access, and then "ignore optimizations"

ive done this for the arlo app, and also for location services.

Re: Is geofencing still in a beta version?

AntonioG — Tue, 11 Jul 2017 04:38:36 GMT

So after 5 days of testing, I changed the settings on the phones like you guys suggested. So far it looks like the problem was solved all the phones are recognized immediately when in zone or out of the zone. All did was to change the way the app is working on the phones.
Thank you so much, I'll keep you posted if any changes.