topic Re: Arlo Pro | Just Now | Browser in Arlo Pro

Arlo Pro | Just Now | Browser

alphanu22 — Sat, 01 Jul 2017 17:58:41 GMT

It's been 2 days and all 4 of my cams in browser (Chrome & Edge) says "Just Now" where on the app displays the actual time of last recording. Cleared out the cache on the browsers, both versions are up to date and still Just Now.

Re: Arlo Pro | Just Now | Browser

TomMac — Sat, 01 Jul 2017 18:03:02 GMT

reboot the base unit with the power button ; off- on

Re: Arlo Pro | Just Now | Browser

alphanu22 — Sat, 01 Jul 2017 18:11:18 GMT

Just tried it. Still Just now.

Re: Arlo Pro | Just Now | Browser

jguerdat — Sun, 02 Jul 2017 13:05:39 GMT

I see the same thing on Chrome and Firefox on 2 different bases as well as a Q.

Re: Arlo Pro | Just Now | Browser

Buck_Naked — Sun, 02 Jul 2017 19:29:20 GMT

I am seeing the same thing where I hadn't seen this in the past... ~~wonder if it has to do with a Chrome update?~~ nvm, seeing it in Firefox as well...

Hadn't used FF for awhile and it prompted me for an updated version of Flash... installed the update, restarted the browser and no change...

Edited with update

Also checked with MS Edge, and same thing... last recording regardless of time, shows as just now...

Edited again with above update

Re: Arlo Pro | Just Now | Browser

fhanna — Mon, 03 Jul 2017 09:53:25 GMT

I have same issue on both laptop pcs. When I utitilize both my iPhone and iPad all is correct.

Re: Arlo Pro | Just Now | Browser

JKCarr — Mon, 03 Jul 2017 16:51:10 GMT

Same problem here. "Just Now" shows on all cameras in Chrome 59.0.3071.115 and IE 11. Works fine on Android phone app. Tried restart as suggested above, no change.

Re: Arlo Pro | Just Now | Browser

JamesC — Mon, 03 Jul 2017 20:57:06 GMT

I have escalated this topic. I will post an update as soon as I have more information.

JamesC

Re: Arlo Pro | Just Now | Browser

iSage — Wed, 05 Jul 2017 13:47:59 GMT

alphanu22 wrote:
It's been 2 days and all 4 of my cams in browser (Chrome & Edge) says "Just Now" where on the app displays the actual time of last recording. Cleared out the cache on the browsers, both versions are up to date and still Just Now.

    Same here, except I've seen this behavior for exactly a week now (since last Wednesday, 6/28/17) - ever since [as JamesC reported], a cloud update had been deployed to fix a different problem (of getting late alerts or none at all)
    My iOS devices (2 iPads and 2 iPhones) all show correctly, but my 2 Windows computers' web browsers (Firefox, Chrome, IE) ALL show "just now" for all 4 of my cameras (3 ARLO wireless and 1 ARLO Q).
    Even tried (for each system and each browser), cold booting, refreshing, clearing cache and history, as well as making sure Adobe Flash was up to date - all to no avail. Still showing "just now" for a full week now.

Re: Arlo Pro | Just Now | Browser

alphanu22 — Fri, 07 Jul 2017 05:42:35 GMT

Just checked, all is good here.

Thanks JamesC!

Edit: You also fixed, one of my Arlo Pro would auto record when I first log in on the browser! Nice

Re: Arlo Pro | Just Now | Browser

Yankee1999 — Fri, 21 Jul 2017 21:03:57 GMT

What was the 'fix'? I purchased my unit today. It worked OK at first on the browswer, but after flash updates it only shows 'Live' and then ':connection failed' when attempting to view. Works phone on android and iOS, but not with any Mac browser. Chrome, FF, Safari same thing.

Re: Arlo Pro | Just Now | Browser

JamesC — Mon, 24 Jul 2017 20:46:20 GMT

Yankee1999,

It sounds like flash isn't enabled. Be sure flash the flash plugin is enabled on your browser.

JamesC