topic Re: iOS App 2.4.2 Microphone Icon Missing in Arlo Pro

iOS App 2.4.2 Microphone Icon Missing

sean-hurley — Tue, 13 Jun 2017 23:22:08 GMT

Has the microphone icon been intentionally removed from the toolbar when viewing live video?

Re: iOS App 2.4.2 Microphone Icon Missing

pcuser12345 — Tue, 13 Jun 2017 23:30:31 GMT

Same issue when hit the live view there no mic

Re: iOS App 2.4.2 Microphone Icon Missing

Emmanking — Wed, 14 Jun 2017 00:45:40 GMT

Just confirmed no mic app on IOS app but mic icon show and works from Android device

Re: iOS App 2.4.2 Microphone Icon Missing

sean-hurley — Wed, 14 Jun 2017 00:57:06 GMT

Thanks for verifying. Guess I'll have to dig out my Android device until the iOS team gets their act together.

Re: iOS App 2.4.2 Microphone Icon Missing

skysigns — Wed, 14 Jun 2017 02:53:17 GMT

Same here no mic anymore with IOS? What's up with that!

Re: iOS App 2.4.2 Microphone Icon Missing

webb_chris — Wed, 14 Jun 2017 05:19:34 GMT

Same here!!! Looks like a bug in 2.4.2, as everything still works fine with 2.4.1.

Re: iOS App 2.4.2 Microphone Icon Missing

Talas29 — Wed, 14 Jun 2017 05:26:40 GMT

Grrrr,same here nO 🎤 with iOS, what's going On ARLO PRO?!?!?!?

Re: iOS App 2.4.2 Microphone Icon Missing

TomMac — Wed, 14 Jun 2017 13:03:04 GMT

To be advised...this info ( thank you BTW ) has been sent along to the Netgear Higher ups and I would expect a new IOS revision ASAP

Re: iOS App 2.4.2 Microphone Icon Missing

morgans1980 — Wed, 14 Jun 2017 18:13:51 GMT

I just got a 3 pack of Arlo Pros with a Base station and none of the cameras seem to have 2-way capability on my Iphone. I tried the web app on my computer and then the mics worked. I think that's kinda pointless though, because if I get a notification on my phone, I will need a full fledged computer to be able to talk back. Can we please get a fix? I have an Iphone 7 running iOS 10.3.2

Re: iOS App 2.4.2 Microphone Icon Missing

JamesC — Wed, 14 Jun 2017 18:32:47 GMT

Engineering is currently investigating this issue. I will post an update as soon as I have more information.

JamesC

Re: iOS App 2.4.2 Microphone Icon Missing

alakai66 — Wed, 14 Jun 2017 20:10:05 GMT

Glad I'm not the only one having this issue. I just picked up my 4 pack two days ago.

Re: iOS App 2.4.2 Microphone Icon Missing

rilopez825 — Wed, 14 Jun 2017 21:08:22 GMT

Just got two pro cameras yesterday to add to my older HD base and the mics didn't work but the icon was there. Today the icon is missing as well.

Re: iOS App 2.4.2 Microphone Icon Missing

jbeno — Thu, 15 Jun 2017 00:59:39 GMT

I'm seeing the same behavior. No microphone on the updated iOS 2.4.2 app. I do see the microphone when logging in via a web browser on my laptop.

Re: iOS App 2.4.2 Microphone Icon Missing

TomMac — Thu, 15 Jun 2017 01:33:49 GMT

It just effects the NEW release of the IOS APP that came out Late yesterday...... it does not effect hte PC or Android

( they accidently some how lost the icon in the new version for IOS. Simple )

Re: iOS App 2.4.2 Microphone Icon Missing

seanJ44 — Thu, 15 Jun 2017 04:35:14 GMT

Same issue here. No mic. Please advise

No push to talk with new iOS app version?

bear155 — Thu, 15 Jun 2017 08:06:03 GMT

Updated the iOS app. Push to talk / microphone button no longer appears when viewing live. All other icons are there as usual.

Have uninstalled and reinstalled the app. Problem on both iPhone and iPad.

Was working perfectly before update. Need this feature urgently. Anyone else have this problem? Thanks...

Re: No push to talk with new iOS app version?

dadzoid — Thu, 15 Jun 2017 11:23:13 GMT

My microphone disappeared after update yesterday. Iphone 7

Re: No push to talk with new iOS app version?

TomMac — Thu, 15 Jun 2017 12:00:37 GMT

There are at least 4 other threads .... the MIC icon was somehow deleted in the latest iOS App release the other day for the PRO camera.

It does not effect the PC usage or Android app.

It will be fixed ASAP... but it may take a week +/- due to Apple's app process of aproval

Re: iOS App 2.4.2 Microphone Icon Missing

jsibbach240 — Thu, 15 Jun 2017 13:00:16 GMT

Has the microphone icon been intentionally removed from the toolbar when viewing live video?

Re: iOS App 2.4.2 Microphone Icon Missing

rakurdi2017 — Thu, 15 Jun 2017 13:03:25 GMT

As per the support team it should be resolved with the new app update that is goinong to be released soon, but would take a week +/- due to apple review/approval process.