topic Re: Base Unit Offline - All lights are green in Arlo Pro

Base Unit Offline - All lights are green

Frm — Sat, 10 Jun 2017 13:33:27 GMT

My computer won't connect to the base station. It connected to my wife's phone but won't connect to my computer or phone.

Re: Base Unit Offline - All lights are green

TomMac — Sat, 10 Jun 2017 13:39:47 GMT

So...i I get this right.... the system is fully functional only on your wifes phone

For your computer, trya a differnt browser like Fire Fox or Chrome ( you can try and clear cache and make sure flash is on ) and make sure your going to

https://arlo.netgear.com/

What type of phone is yours and what OS ?

Re: Base Unit Offline - All lights are green

Frm — Sat, 10 Jun 2017 13:47:55 GMT

My phone is a Droid mini.

Re: Base Unit Offline - All lights are green

TomMac — Sat, 10 Jun 2017 13:58:31 GMT

you didn't say...but the original came with OS 4.2 .... ~~I believe you need 4.4 or better ( will have to check my notes )~~

App site says 4.1 or better.