topic Re: Geofencing blinking in and out in Arlo Pro

Geofencing blinking in and out

brookeb12 — Wed, 07 Jun 2017 15:56:08 GMT

I set up my Arlo Pro system yesterday, and set up the geofencing. I have since been in the house, as is my phone, and it will suddenly switch me to being away from home, then a few minutes later, will say I am back in it. This has happened 5+ times over the last 18 hours, and I haven't left home. I have been through the forums and confirmed my geofence is set up corrrectly, and there is not a schedule that is interfering.

During the times when it thinks I am away from home, it sends me alerts of us moving around the house (which is very annoying). I have since turned off all my cameras as to avoid these alerts, which renders the system pointless until I can resolve this.
Any suggestions?

Re: Geofencing blinking in and out

TomMac — Wed, 07 Jun 2017 16:33:01 GMT

First thing to try in increase the geozone size.... some phones use AGPS and it make the area stutter a bit

Also make sure the app stays running in the background with the gps too

Re: Geofencing blinking in and out

brookeb12 — Wed, 07 Jun 2017 16:36:41 GMT

Thank you for the feedback! I'll try increasing the fence size. I'm concerned however, because it has blinked in and out while I was sitting in my office, totally unmoving and didn't move my phone.

Surely I don't need to keep the app up 24/7 for this to work, right? That's not feasible for me.

Re: Geofencing blinking in and out

TomMac — Wed, 07 Jun 2017 17:14:02 GMT

yes, you may need to run the app in the background and not shut it down

Re: Geofencing blinking in and out

brookeb12 — Thu, 08 Jun 2017 11:11:35 GMT

Still not working despite recommendations. Still blinking in and out when I'm not moving. Any other ideas? Thank you!

Re: Geofencing blinking in and out

JamesC — Thu, 08 Jun 2017 21:05:51 GMT

brookeb12,

If the app is not running, your location will not be available. This could be why Geofencing thinks you are away. Are there any settings that automatically shut down apps on your mobile device after a period of time?

JamesC

Re: Geofencing blinking in and out

Addyhash — Fri, 09 Jun 2017 05:47:48 GMT

yeah there was another geofencing topic kicking about... a good point of reference i find with my android phone is as long as data is on, location is on, it should be ok.

Later andoid versions such as Nougat will kill background apps, make sure the Arlo bird icon is always in your taskbar ( therefore running )

if you need to know how to ignore apps from going to sleep, let me know

edit : just found the topic:

my post was 4th

https://community.netgear.com/t5/Arlo-Pro/Geofencing-not-turning-on-automatically/m-p/1288885#M13706