topic Re: What am I missing? in Arlo Pro

What am I missing?

joncone — Thu, 08 Jun 2017 15:20:56 GMT

I have 2 cameras- one inside, one outside. Why when I try to arm them through the website, it doesn't allow me to arm both at the same time. How do you do this?

Re: What am I missing?

MachineElve — Thu, 08 Jun 2017 15:25:07 GMT

So it arms in the mobile app? Weird.
I would keep troubleshooting. I just got my 6 camera setup the other day and had a issue with updating the firmware for the cameras. I just kept messing with it and made sure after any change I made I saved it. Turns out I had to have it disarmed in order for me to update firmware for cameras.

Re: What am I missing?

TomMac — Thu, 08 Jun 2017 16:53:34 GMT

If you have two Arlo PRO cameras and the Arm command does not arm both at the same time ( this btw, is the default )

Click on ARMED and check the 'running man' over each camera , they should be black.

If only one is black, use SETTINGS>REMOVE DEVICE for the gray one and then bring it back as new so it is put into the armed command.

If both are BLACK , then it is something else with your settings or camera

Re: What am I missing?

joncone — Thu, 08 Jun 2017 17:33:10 GMT

I can only arm one camera, not both at same time.

Re: What am I missing?

joncone — Thu, 08 Jun 2017 17:34:35 GMT

Actually think I just figured it out.

Re: What am I missing?

TomMac — Thu, 08 Jun 2017 19:14:38 GMT

well what happened ? share with others ....

Re: What am I missing?

joncone — Fri, 09 Jun 2017 15:30:31 GMT

Sorry to say but I'm not really sure what happened. I took one camera offline and synced again. Most likely was user error and not a clear understanding of the rules.