topic Re: Push Notifications not Consistent on iPhone in Arlo Pro

Push Notifications not Consistent on iPhone

sheltieamore — Fri, 02 Jun 2017 13:49:30 GMT

I noticed last night and again this morning that my Arlo Pro is not consistently sending me push notifications when on Alert mode. I have four cameras and can walk right past one of them and do not receive a push notification of motion detection. Then I can try the same thing with another camera and will get the push notification. And then I can do it all again to test it out and won't get a single push notification for any of the cameras. I just downloaded the iPhone 10.3.2 update this week and am wondering if there is a problem with it and the Arlo app. I'm just concerned that these cameras are not working properly now. I did a motion detection test this morning, and they all flashed as it says they should. All of my push notification settings are on for the app. I'm at a loss. Can anyone help???

Re: Push Notifications not Consistent on iPhone

pcuser12345 — Fri, 02 Jun 2017 15:28:55 GMT

same issue it work for few minte and randomly dont got any notfication work around use email

Re: Push Notifications not Consistent on iPhone

sheltieamore — Fri, 02 Jun 2017 15:37:45 GMT

My email notifications are not coming through unless I also get the push notification.

Re: Push Notifications not Consistent on iPhone

JamesC — Tue, 06 Jun 2017 21:58:28 GMT

sheltieamore,

Consider rebooting your mobile device along with the base station (using the on-off) button. Do you still see the same behavior?

JamesC

Re: emailing how to stop it once you set it up.

clucyloulou — Wed, 14 Jun 2017 17:59:00 GMT

i have set up all camera's and working fine. how do you stop it from emailing everytime there is a noise or motion. I just want my camera's on motion not sound. please help

Re: Push Notifications not Consistent on iPhone

jguerdat — Wed, 14 Jun 2017 23:46:49 GMT

Read the FAQs on this - lots of useful info. Basically, use the Mode tab, select your base and edit your modes. Better yet, create your own custom modes to have full control.