https://community.arlo.com/t5/Arlo-Pro/1-of-4-arlo-pro-camera-goes-offline/m-p/1297470#M14673 <P>Reset the camera by pulling the battery, then replace.</P> <P>Go to settings and use Remove Device, and bring it back as if new ( sync)( this resets the info in the base re cam)</P> <P>&nbsp;</P> <P>Now swap the location with one of the other cameras and see if the issue continues in the new location.</P> <P>&nbsp;</P> <P>If problem still exists at this point, contact Netgear Support&nbsp;</P> Tue, 06 Jun 2017 01:25:39 GMT TomMac 2017-06-06T01:25:39Z https://community.arlo.com/t5/Arlo-Pro/1-of-4-arlo-pro-camera-goes-offline/m-p/1297417#M14670 <P>I purchased 3 Arlo Pro cameras in Nov 16. 2 work fine but one which is closest to the base station goes off line about once a week. I have to remove the battery and re sync it. It's becoming very annoying. Is there a permanent fix to this problem?</P> Mon, 05 Jun 2017 23:53:43 GMT https://community.arlo.com/t5/Arlo-Pro/1-of-4-arlo-pro-camera-goes-offline/m-p/1297417#M14670 bills2314 2017-06-05T23:53:43Z https://community.arlo.com/t5/Arlo-Pro/1-of-4-arlo-pro-camera-goes-offline/m-p/1297470#M14673 <P>Reset the camera by pulling the battery, then replace.</P> <P>Go to settings and use Remove Device, and bring it back as if new ( sync)( this resets the info in the base re cam)</P> <P>&nbsp;</P> <P>Now swap the location with one of the other cameras and see if the issue continues in the new location.</P> <P>&nbsp;</P> <P>If problem still exists at this point, contact Netgear Support&nbsp;</P> Tue, 06 Jun 2017 01:25:39 GMT https://community.arlo.com/t5/Arlo-Pro/1-of-4-arlo-pro-camera-goes-offline/m-p/1297470#M14673 TomMac 2017-06-06T01:25:39Z