topic Re: Video Record While Motion Detected Rules - Not working/Buggy in Arlo Pro

Video Record While Motion Detected Rules - Not working/Buggy

relicdavis — Sun, 18 Dec 2016 00:58:37 GMT

So just hooked these bad boys up. The Iphone app doesn't allow me to adjust rules for record time. So created a new mode to record while movement. Tested only recorded 10 seconds. Created a mode with a rule to record for set time. 60 seconds in front camera, and 2 minutes on the back camera. Worked. I then created a new mode that said again, record on motion. I tested both camera for 20 seconds of motion. the front camera recorded for 59 seconds, 30 seconds no motion (80% sensitiy) and the back camera record for 1 minute and 59 seconds.... Seems pretty buggy to me. I really would like it to record on motion only, but seems like that is impossible.

Update* (Example video) of recording with no motion.

https://arlo.netgear.com/#/viewShared/2A38ADBCB429FDBF_201612

Rule:

Only records on motion, not sound.

Re: Video Record While Motion Detected Rules - Not working/Buggy

manofice — Sun, 18 Dec 2016 01:23:26 GMT

I think that new feature is buggy and will be fixed in time I'm sure

Re: Video Record While Motion Detected Rules - Not working/Buggy

jguerdat — Sun, 18 Dec 2016 14:50:58 GMT

Should be working. Power cycle the base. What firmware versions are installed in everything?

Re: Video Record While Motion Detected Rules - Not working/Buggy

Aroppymoo — Tue, 20 Dec 2016 06:35:35 GMT

So Frustrating. This mode [record until motion stops up to 300 sec] Does NOT work.

Set Saved, Saved, Saved....

Recycled power on base.... Still nothing.

What happends is, for example, you set your rule to let's say 30 seconds. Everything is fine. Then you set your rule to "Record Motion up to 300 sec." What ends up happening is that the video records for 1 second less then the last setting.

So I set to 30 seconds, Then I switch , and it records 29 seconds

I set to 60 seconds, Then I switch it, and it records 59 seconds.

Its definately changed something - but something is definately wrond.

😞

Re: Video Record While Motion Detected Rules - Not working/Buggy

jguerdat — Tue, 20 Dec 2016 14:18:23 GMT

I can verify this behavior as broken. It's gonna take an update to fix. Have you opened a case with support?

Re: Video Record While Motion Detected Rules - Not working/Buggy

JamesC — Wed, 21 Dec 2016 00:48:44 GMT

Engineering is investigating this issue. This feature is still under development at this time and users should select a predefined length for recording until this feature is officially released. We will be removing this feature until it is ready for release.

JamesC

Re: Video Record While Motion Detected Rules - Not working/Buggy

Aroppymoo — Wed, 21 Dec 2016 01:53:53 GMT

Guess I do not have to open that case... Thanks for for the verification that the feature is still under development. I told Santa today to help the guys out at Netgear fix this ASAP because it is a setting that makes perfect sence for many of us!

God Speed... 🙂

Re: Video Record While Motion Detected Rules - Not working/Buggy

clwood — Tue, 11 Apr 2017 21:13:02 GMT

JamesC wrote:
Engineering is investigating this issue. This feature is still under development at this time and users should select a predefined length for recording until this feature is officially released. We will be removing this feature until it is ready for release.

JamesC

This is frustrating. This is about the only reason I purchased these cameras was to record video as long as motion is occurring. I hope this is the top priority of your team or I'll be returning these 3 pack Arlo Pro Wireless cameras promptly.

Edit: I see in another thread that this is now fixed for Arlo Pro Wire-free cameras and I just needed to go update all my rules. I'll try it out.

Suggestion: In addition to the physical motion sensor, once the camera has started recording it could continue to record motion if it is detected in the picture (not just the physical motion sensor but image detection) to overcome the limitations of the short motion detection distance/view angle of the cameras.

Re: Video Record While Motion Detected Rules - Not working/Buggy

ranran — Mon, 17 Apr 2017 20:22:21 GMT

Nope... still buggy - Not sure where the main thread on this is, but:

I received an email from Netgear a week or two ago saying the option to record while motion detected feature was uploaded to my Arlo.

I enabled it on all my cameras, but I find it only records ~14-20 second clips, regardless of whether the motion continues well past that. I have tested on multiple cameras and right in the center of the field of view.

It can't seem to record longer than that....

Re: Video Record While Motion Detected Rules - Not working/Buggy

jguerdat — Tue, 18 Apr 2017 00:22:11 GMT

It certainly does record for more than that but motion has to be detectable with a pause in the action of no more than about 5 seconds D's. You can test this by walking back and forth within the camera's rather be (20 feet or less). The usual problem is that motion does stop for more than 5 seconds so the recording stops. It will pick up again once motion is detectable again. I've tried this and it works as advertised. I've also decided against this mode in certain situations since I would rather have to timed recording.

Re: Video Record While Motion Detected Rules - Not working/Buggy

ranran — Tue, 18 Apr 2017 17:36:54 GMT

Not so far with my system.

And this is with me and my daughter raking outside, picking up piles, moving the wheelbarrow, dog running around and chasing sticks...... a series of 16-24 second videos is all I've been getting, despite consistenly moving for longer than that....

Several times, I'm walking across the backyard, and the camera picks me up, records me walking...and then stops right in the middle of me walking right through the field of view... something not right there....

Re: Video Record While Motion Detected Rules - Not working/Buggy

jguerdat — Tue, 18 Apr 2017 21:42:09 GMT

That would seem to be the issue of detectable motion. Without being able to see your action, it's hard to be sure but distance, sensitivity, etc. can cause the camera to not be able to detect. Post a video so we can see.

I also found a restart of the base was needed to make it work right.

Re: Video Record While Motion Detected Rules - Not working/Buggy

ranran — Wed, 26 Apr 2017 17:48:14 GMT

I'm not a big fan of posting either pictures or video of my family, but consider this:

I have 5 cameras. I have enabled the "Record on Motion Detect" option on all of them.

I rebooted the base station. Since that time, I have yet to see *any* of my cameras be able to record a video longer than about 25 seconds regardless of distance, action, etc...

Front portch - My wife was standing on the front step moving around and talking to neighbors for several minutes. Video length? 16 seconds. Distance ~ 8 feet.

Backyard camera - My daughter was raking, moving around, using the wheelbarrow. Video lengths, a few intermittent at ~16-20 seconds each. Nothing continuous. Distance ~ 20 feet

Driveway camera - washing my truck - moving all around, spraying ,etc..... for about an hour. Video lengths? ~15-25 second intermittent videos. Distance ~ 15-20 feet.

So, I know that with multiple cameras there is motion longer than the actual videos. Am I the only one that seems to be having this issue?

Re: Video Record While Motion Detected Rules - Not working/Buggy

jguerdat — Wed, 26 Apr 2017 21:22:24 GMT

I've had the short videos but it was because motion stopped or wasn't detectable. How about making a test video or two with the sole purpose of sharing here so nothing untoward is seen?

Re: Video Record While Motion Detected Rules - Not working/Buggy

ranran — Wed, 26 Apr 2017 22:40:27 GMT

I could probably do that - would walking back and forth across the field of view be sufficient for this 'test' video?

Re: Video Record While Motion Detected Rules - Not working/Buggy

jguerdat — Thu, 27 Apr 2017 12:36:27 GMT

That should be fine. Just be sure to vary the motion stop duration as well as the distance. I've found that >5 second motion stoppage results in the recording ending.

Re: Video Record While Motion Detected Rules - Not working/Buggy

RWEED — Thu, 27 Apr 2017 18:39:20 GMT

I have the same issue, a bunch of 16 second or so videos even though the motion never stops.

Re: Video Record While Motion Detected Rules - Not working/Buggy

jguerdat — Thu, 27 Apr 2017 21:01:10 GMT

The motion may have continued but may not have been detectable, like being too far from the camera. Care to post a clip we we can see?

Re: Video Record While Motion Detected Rules - Not working/Buggy

RWEED — Thu, 27 Apr 2017 21:10:29 GMT

Here is an example, these 2 guys were talking for about 15 min and moving nonstop (both are very animated). All the recordings are about 16 seconds.

Re: Video Record While Motion Detected Rules - Not working/Buggy

jguerdat — Fri, 28 Apr 2017 13:49:36 GMT

Can't be sure but it would appear that the distance could be the issue here since ~20 feet is about the max for good people detection. Two people talking aren't generally moving much and small movements of arms, etc. may not be easily detectable at that range. I'm not saying this is definitive but that would be my guess. Try the same thing while walking continuously in the same area and I'll wager the recordings will be longer.