topic Re: Two emails with same base? in Arlo Pro

Two emails with same base?

Rayzaa — Sat, 27 May 2017 01:37:23 GMT

Just got the Arlo system and I set up my app withyou email for the base but I want to set up my wife's app with her email so she can get notifications via email but the app won't recognise the base with her phone. But I can log in to the app on her phone using my email.
Can't we use more than.one email for.the base? Seems stupid only one person gets notices.

Re: Two emails with same base?

TomMac — Sat, 27 May 2017 11:17:47 GMT

There is ONLY ONE primary account holder. ( you with your email )

BUT, you can add as many email addresses you want by EDITING the mode you are using and putting them in.

Also PUSHES if you grant access

Also, you may want to look at GRANT ACCESS for your wife so both of you can look at the cameras without bumping each other off ( one one primary login at a time )

read;

https://community.netgear.com/t5/Arlo-Knowledge-Base/How-do-I-set-up-notifications-or-alerts/ta-p/1019297

grant access

https://community.netgear.com/t5/Arlo-Knowledge-Base/How-do-I-add-friends-to-my-Arlo-account/ta-p/40

Re: Two emails with same base?

Rayzaa — Sat, 27 May 2017 15:37:46 GMT

Great info thanks. When I add her email will she still need to log in with mine to the app? I'm guessing yes but making sure.

Re: Two emails with same base?

Rayzaa — Sun, 28 May 2017 00:06:07 GMT

One other question. I did manage to share and set up her email with it but it doesnt let her use the fubctions such as audio or video options. It just doesnt have those options in "Devices". Is there a way to do it or when you are sharing, you dont get full functions?

Re: Two emails with same base?

JamesC — Tue, 30 May 2017 22:15:41 GMT

Rayzaa,

"Allow Access Rights" needs to be enabled. Take a look here for more information: How do I edit my friend’s privileges in my Arlo account?

JamesC