topic Arlo Pro Motion Sensitivity issues in Arlo Pro

Arlo Pro Motion Sensitivity issues

jjs4653 — Sun, 06 Nov 2016 21:28:03 GMT

Motion sensitivity will not stay on any setting other than 50%... It defaults back to this even if I change it to 80% . I think there is an issue with the software. Need update. Any one else have this problem

Re: Arlo Pro Motion Sensitivity issues

jguerdat — Tue, 08 Nov 2016 17:45:38 GMT

Sounds like you're either using the wrong sensitivity setting (the one in Settings for testing motion detection) or you're not saving the setting in your modes and rules. Be sure to always look at both the top and bottom of your screen for a Save selection.

Re: Arlo Pro Motion Sensitivity issues

Ducktaper — Tue, 08 Nov 2016 19:18:42 GMT

Howdy. I had that issue then discovered that where you are trying to adjust the sensitivity is the wrong place. That scale you refer to is to do a walking sensitivity TEST only, for determining where you want to set it. To actually set it, go to Mode, click on your base station, then the green crayon of Armed. Now click the green crayon of the camera to adjust, then click the green crayon of Detects Motion. Always hit Save after an adjustment.

Good luck.

Re: Arlo Pro Motion Sensitivity issues

Stanwoodteach — Sun, 05 Feb 2017 04:03:36 GMT

Arlo Pro: I only find the geen crayon by the scheduling mode. I use to have the green crayons by the cameras but they have disappeared. Anyone know why it disappeared?

Re: Arlo Pro Motion Sensitivity issues

jguerdat — Sun, 05 Feb 2017 15:21:00 GMT

That may depend on what version of the app you're using or if the cache needs to be flushed on either the app or the browser.

Depending on which interface you're using, you may see a right-pointing arrow (browser) or green pencil/crayon on the right side of the line where you're trying to edit. If nothing, try both the app and a browser. Perhaps a restart of the phone is needed if using the app.

Re: Arlo Pro Motion Sensitivity issues

Stanwoodteach — Sun, 05 Feb 2017 17:15:20 GMT

I discovered the problem, sort of. My husband is the administrator of the system but he gave me administrative access. When I logged on as him, the green crayons appeared. I don't know why they didn't show up if I had access, but I was able to get to them at least.

Re: Arlo Pro Motion Sensitivity issues

jguerdat — Sun, 05 Feb 2017 18:42:55 GMT

Guest access is certainly limited in various respects, even with "full" access.

Re: Arlo Pro Motion Sensitivity issues

rak — Sun, 21 May 2017 12:37:50 GMT

How do I save motion sensitivity setting after changing slider in : Mode:armed:<camera name>: motion is detected? thanks

Re: Arlo Pro Motion Sensitivity issues

rak — Sun, 21 May 2017 12:41:03 GMT

never mind i found it, but not intuitive to have to click on the previous breadcrumb screen