topic Re: Arlo Pro second camera won't sync to the base station in Arlo Pro

Arlo Pro second camera won't sync to the base station

Anna1437 — Fri, 19 May 2017 21:10:43 GMT

I have two cameras. I am trying to set it up. When I was syncing first camera, it worked fine. Second camera, I pressed sync on base station and nothing happened. The base station just keep blinking green, while I try to hit the sync button on the camera and wait. The camera never light up blue or any color. The camera is fully charged. I charged it over night to see if it made a different. I reset and reset the first camera again and it works. I tried to sync the same second camera and it didn't work

Could see live first camera, nothing on second. I try it on the samsung phone and also through the website on my hp laptop.

Model on the box is VMS4230-100NAS.

When I first set up my Arlo pro account, there was a firmware update too. Could you please let me know what I am doing wrong?

Re: Arlo Pro second camera won't sync to the base station

steve_t — Fri, 19 May 2017 23:37:27 GMT

When you hit sync on the second camera, did you get any flashing LEDs on the camera?

Re: Arlo Pro second camera won't sync to the base station

Anna1437 — Fri, 19 May 2017 23:59:31 GMT

There was no blinking light on the camera.

However, I was able to find a fix for it.

I moved the first camera to another room and then synched the second camera. It may have been signal interference.

Thanks for your help!

Re: Arlo Pro second camera won't sync to the base station

steve_t — Sat, 20 May 2017 00:09:12 GMT

Glad to hear you managed to sort it 🙂