topic Arlo Pro will not reconnect in Arlo Pro

Arlo Pro will not reconnect

Jhobbs1958 — Mon, 22 May 2017 11:28:40 GMT

VMC4030 Model

I had to resync this camera twice before for this same issue. Now it will not reconnect at all regardless. Any ideas? Btw, this camera and system is only 5 weeks old. Help!

Re: Arlo Pro will not reconnect

TomMac — Mon, 22 May 2017 11:50:02 GMT

I would open the battery door, pull pack, then replace.

Go to settings and use REMOVE DEVICE for the camera

Bring the camera back as new ( this will reset the camera and all the base settings for it )

Also swap it with another camera ( location ) to see if issue follows camera

If issue continues, contact Netgear support

Re: Arlo Pro will not reconnect

Jhobbs1958 — Mon, 22 May 2017 12:18:02 GMT

Thanks. Did all that already. I guess contacting support is only option. Again, thanks.