topic Re: Receive push notification of motion detected but video and email are received until hours later in Arlo Pro

Receive push notification of motion detected but video and email are received until hours later

TimTexas22 — Fri, 19 May 2017 15:19:12 GMT

Please help. I receive a push notification that motion has been detected however I don't receive the video to the app or the email notication until hours later. It appears this has become an issue for several people lately. Please advise.

Re: Receive push notification of motion detected but video and email are received until hours later

ajais — Fri, 19 May 2017 17:07:36 GMT

I am having the same issue. Email notification and image appears in the library 3 hours later.

Re: Receive push notification of motion detected but video and email are received until hours later

lmsattler — Mon, 22 May 2017 03:39:48 GMT

Hi. I posted about this last week. Having this same problem on two separate systems suddenly. Had been working fine for months. On Friday 5/19 I updated my app, since an update was available. The update was only suggesting it was to improve the new baby camera. However, I have not noticed this delay in the video posting since the update. It has only been a couple of days but I am hopeful. My advice is try the update. I hope this works.