topic Re: Arlo Pro push-to-talk is extremely quiet with my LG G Flex 2 - but works with other phones in Arlo Pro

Arlo Pro push-to-talk is extremely quiet with my LG G Flex 2 - but works with other phones

Ryanjrad — Thu, 20 Oct 2016 18:20:45 GMT

Hello-

My LG G Flex 2 doesn't seem to be picking up my voice loud enough to hear it on the other end at the camera. It is extremely quiet, nearly silent. I have re-installed the app, cleared cache, etc. Nothing is working.

Camera push to talk works great with my wifes phone LG G4 and my macbook - but not my phone.

Thoughts?

Re: Arlo Pro push-to-talk is extremely quiet with my LG G Flex 2 - but works with other phones

TomMac — Thu, 20 Oct 2016 18:36:00 GMT

In the LGs settings, is there a mic gain adjust...

Re: Arlo Pro push-to-talk is extremely quiet with my LG G Flex 2 - but works with other phones

Ryanjrad — Thu, 20 Oct 2016 18:40:29 GMT

where is it located?

Re: Arlo Pro push-to-talk is extremely quiet with my LG G Flex 2 - but works with other phones

TomMac — Thu, 20 Oct 2016 19:11:57 GMT

that was a question ...

Re: Arlo Pro push-to-talk is extremely quiet with my LG G Flex 2 - but works with other phones

Ryanjrad — Thu, 20 Oct 2016 19:12:54 GMT

Oh- no, there is not. Not that I can find.

Re: Arlo Pro push-to-talk is extremely quiet with my LG G Flex 2 - but works with other phones

Floatingpi — Thu, 20 Oct 2016 19:23:11 GMT

I am having the same issue I am using a Nexus 6P. I didn't think about trying other devices. I just noticed there was an update to the app with bug fixes. I will test again when I get home. I hope it will fix the speakr volume issue.

Re: Arlo Pro push-to-talk is extremely quiet with my LG G Flex 2 - but works with other phones

TomMac — Thu, 20 Oct 2016 22:51:36 GMT

Quickly looked at the doc re phone...does it have Active noise cancellation and if so, can you turn it off and try.

OR, try the phone on speakerphone setting

Re: Arlo Pro push-to-talk is extremely quiet with my LG G Flex 2 - but works with other phones

TomMac — Thu, 20 Oct 2016 22:58:40 GMT

AS a PS to above.... if the phone has noise cancelation mic ( second mic for same ) , try and cover it with your finger as a test if you can't disable it.

Re: Arlo Pro push-to-talk is extremely quiet with my LG G Flex 2 - but works with other phones

Ryanjrad — Fri, 04 Nov 2016 14:10:15 GMT

None of this worked- and I still cannot fix the problem.

Netgear, what is the issue? Anyone?

Re: Arlo Pro push-to-talk is extremely quiet with my LG G Flex 2 - but works with other phones

Ryanjrad — Fri, 04 Nov 2016 14:10:50 GMT

Did anything work for you?

Re: Arlo Pro push-to-talk is extremely quiet with my LG G Flex 2 - but works with other phones

Floatingpi — Fri, 04 Nov 2016 14:17:31 GMT

There has been a firmware update for the cameras.

This fixed my issues with the push to talk with android!

Re: Arlo Pro push-to-talk is extremely quiet with my LG G Flex 2 - but works with other phones

Ryanjrad — Fri, 04 Nov 2016 14:19:43 GMT

Good. Still didn't work for me.

Re: Arlo Pro push-to-talk is extremely quiet with my LG G Flex 2 - but works with other phones

jguerdat — Fri, 04 Nov 2016 18:37:57 GMT

Floatingpi wrote:

There has been a firmware update for the cameras.

This fixed my issues with the push to talk with android!

What version on both the camera and base do you now have? I have 1.0.89.0.1_9815 on the camera and 1.8.2.1_9773 on the base. Just trying a reboot of the base to see if anything changes.

Re: Arlo Pro push-to-talk is extremely quiet with my LG G Flex 2 - but works with other phones

Ryanjrad — Fri, 04 Nov 2016 18:40:03 GMT

Camera: 1.089.0.1_9815

Base: 2.2.0.692_14754

I will try a reboot when I get home

Re: Arlo Pro push-to-talk is extremely quiet with my LG G Flex 2 - but works with other phones

jguerdat — Fri, 04 Nov 2016 18:46:36 GMT

My reboot did nothing

Re: Arlo Pro push-to-talk is extremely quiet with my LG G Flex 2 - but works with other phones

JamesC — Mon, 14 Nov 2016 22:18:10 GMT

A firmware update was released that should resolve the low speaker volume issue for Arlo Pro. Be sure you have the latest Arlo Pro camera firmware (1.089.0.1_9815) along with the latest Arlo mobile app versions installed.

JamesC