https://community.arlo.com/t5/Arlo-Pro/Arlo-pro-base-station-firmware-update-error/m-p/1285709#M13384 <P>This is usually what happens when your internet connection speed is too slow. What are your ping, up and down speeds on speedtest.net?</P><P>&nbsp;</P><P>If it is this, can you take the system to someone else's house where the internet is faster and plug it in and do a reset and wait for it to update? Not actually sure about triggering it to update or manually doing it either so it might take a while</P> Thu, 18 May 2017 10:17:17 GMT steve_t 2017-05-18T10:17:17Z https://community.arlo.com/t5/Arlo-Pro/Arlo-pro-base-station-firmware-update-error/m-p/1285606#M13379 <P>I am no able to see live cameras due to I cant update the base station firmware it says that it is an error and for that it couldnt download the file so what I can do?</P> Thu, 18 May 2017 06:53:46 GMT https://community.arlo.com/t5/Arlo-Pro/Arlo-pro-base-station-firmware-update-error/m-p/1285606#M13379 sdrojas 2017-05-18T06:53:46Z https://community.arlo.com/t5/Arlo-Pro/Arlo-pro-base-station-firmware-update-error/m-p/1285709#M13384 <P>This is usually what happens when your internet connection speed is too slow. What are your ping, up and down speeds on speedtest.net?</P><P>&nbsp;</P><P>If it is this, can you take the system to someone else's house where the internet is faster and plug it in and do a reset and wait for it to update? Not actually sure about triggering it to update or manually doing it either so it might take a while</P> Thu, 18 May 2017 10:17:17 GMT https://community.arlo.com/t5/Arlo-Pro/Arlo-pro-base-station-firmware-update-error/m-p/1285709#M13384 steve_t 2017-05-18T10:17:17Z