topic Free Basic Subscription for Arlo Pro in Arlo Pro

Free Basic Subscription for Arlo Pro

Stanlum — Mon, 15 May 2017 12:50:29 GMT

I have an Arlo Pro with 7 cameras. The free basic cloud storage subscription is limited to 3 months. Does it mean that after 3 months of free basic subscription I will need to upgrade to Premier or Elite Plan in order to continue to use the cloud storage? Can I use a USB drive to store the videos from all 7 cameras (or 2 of the 7 cameras, 5 using the free basic plan)?

Re: Free Basic Subscription for Arlo Pro

jguerdat — Mon, 15 May 2017 12:59:19 GMT

That's just for free support. The basic, free plan for video storage remains forever.

The USB drive capability is for any camera attached to the base. If you want to use >5 cameras, you'll either need to upgrade your subscription or use a second base to spread the cameras out so no more than 5 are on one base. You'll also need to use a second email address to set up the second base and any associated cameras.

Re: Free Basic Subscription for Arlo Pro

TomMac — Mon, 15 May 2017 13:21:53 GMT

I have an Arlo Pro with 7 cameras. The free basic cloud storage subscription is limited to 3 months.

No, as mentioned 3 months is tech support... the Storage in the cloud has no limit but is 7 days of ROLLING storage. That means on day 8, day 1 is auto deleted...day 9, day 2 is deleted, etc.