topic Missed recording in Arlo Pro

Missed recording

vek350 — Fri, 12 May 2017 14:52:23 GMT

I'm a new user with the Arlo Pro and today I noticed missing videos (day 2). The camera was working as it captured video at 9:40 AM then 9:43 AM but missed motion after that time. My setting was at 80% sensitivity and the motion was about 20 ft from the camera. Are there any ideas on what could have caused the video not to be captured when it had proven to be at the right sensitivity based on previous videos?

Re: Missed recording

TomMac — Fri, 12 May 2017 16:41:15 GMT

At a 20 ft detection distance... your right on the edge of max range for the Pro ( maybe 25ft )

It may also depend on the time of time, ir levels , which can change the sense a bit. I would slowly increase the sense level a point at a time till you get a bit better response ( testing between changes )

Also the angle of the movemnet makes a diff ... across the field of view is always easier to pick up then straight on.