topic Re: Arlo Pro Mode feature is offline when using PC laptop in Arlo Pro

Arlo Pro Mode feature is offline when using PC laptop

kbobn — Tue, 09 May 2017 04:47:42 GMT

I just installed the base station and three cameras. The system seems to be working when I use my cell phone and I am able to see live, recordings and creat modes. However, when using my PC, I am not able to access the mode feature. I select mode and in the left column the base station message is "getting status" or "offline". Therefore, I am not able to configure the cameras. I am able to see live and recordings. Also, a few minutes into moving around the program, the cameras also go offline. Please advise how I can get the system to work coreectly in my laptop

Bob

Re: Arlo Pro Mode feature is offline when using PC laptop

TomMac — Tue, 09 May 2017 13:57:42 GMT

Easiest thing to try is changing browsers... Fire Fox, Chrome , or new version of IE

Re: Arlo Pro Mode feature is offline when using PC laptop

jguerdat — Tue, 09 May 2017 13:59:11 GMT

What OS and browser? Is everything up to date? Have you tried a different browser?