topic Re: Adding a second Pro Hub (VMB4000r3) in Arlo Pro

Adding a second Pro Hub (VMB4000r3)

Rjgroves — Sun, 30 Apr 2017 18:10:01 GMT

Hello all. I have an Arlo Pro set up with 3 Arlo Pro Cams and 2 Arlo Q Cams. I am wanting to add a few more Cams to my property. The added cam placements will be out of range for the hub. I have a wifi extender set up in a shed which gives me the range I need to work outside, (it's the Nighthawk X4 AC2200).

My question is, if I bought another Pro Hub setup, would I be able to plug it in extenders gigabit port adding it to my network? Additionally, would I have to setup another account? Will I have to log out of one account and into the other to view the cams? Thanks in advance for your imput.

Re: Adding a second Pro Hub (VMB4000r3)

TomMac — Sun, 30 Apr 2017 19:13:53 GMT

The ONLY real way to expand the area of coverage by Arlo is to add additional bases...There is NO LIMIT as tothe number of bases ( nor do they have to be at the same location ) on any service level

If you are going above 5 cameras, then you may have to upgrade your account service level. If running two accounts , yes you will have to sign out of one and into the other.

Bases,BTW, work fine on extenders that have etherent ports as long as the thru-put is over 1mbs up.

Re: Adding a second Pro Hub (VMB4000r3)

Rjgroves — Wed, 03 May 2017 00:50:47 GMT

I am currently trying to install the new base station. Both on and internet light are green. When I go to the app and add new device it recognizes the station bringing up the the serial number and time zone. I click continue and then name the station. When I hit continue from there I get kicked out of app back to the login screen. I have reset the base station several times and the same thing happens.

I am on the same network with 2.4. I actually have unplugged my first base station, using the same connectivity, still no go. My last resort is to reset my router and start fresh, something I do not want to do especially not knowing if it will work. Any ideas?

Re: Adding a second Pro Hub (VMB4000r3)

jguerdat — Wed, 03 May 2017 12:48:45 GMT

There was a server update last night that might have caused what you were seeing (check the Announcements section here). Try again today.

Re: Adding a second Pro Hub (VMB4000r3)

Rjgroves — Wed, 03 May 2017 13:23:32 GMT

Amazing! Worked like is was meant to. Thank you. I did not have to reset my router. 🙂