topic Batteries not activating camera in Arlo Pro

Batteries not activating camera

Fallowdeer1 — Wed, 02 Nov 2016 19:34:33 GMT

Has anyone had a problem when changing batteries 1 of my cameras was great the other still shows 6 percent battery the same before I changed it so I swapped with other camera still the same so batteries are all good. This has been the first time batteries have been replaced and can't get answer from customer service

Re: Batteries not activating camera

jguerdat — Wed, 02 Nov 2016 19:45:04 GMT

Check the firmware versions on both cameras in Settings, My Devices, your cameras. Maybe the weird one has old firmware. You may need to remove the camera from the same place as the previous suggestion and then resync it.

Re: Batteries not activating camera

jguerdat — Wed, 02 Nov 2016 19:46:26 GMT

Also, try power cycling the base.

Re: Batteries not activating camera

Fallowdeer1 — Thu, 03 Nov 2016 07:40:12 GMT

Thanks I removed them synced camera the updated all good now I need to change time somehow Thanks Fellas

Re: Batteries not activating camera

Fallowdeer1 — Thu, 03 Nov 2016 07:40:28 GMT

Re: Batteries not activating camera

TomMac — Thu, 03 Nov 2016 14:34:08 GMT

Fallowdeer1 wrote:
Thanks I removed them synced camera the updated all good now I need to change time somehow Thanks Fellas

Usu, a power button reboot of the base will fix the time.