topic Re: Camera not recording in Arlo Pro

Camera not recording

Usmcvet — Wed, 02 Nov 2016 03:52:16 GMT

All my cameras but one are recording video and putting it in library but one. I originally changes it to not record through settings but have changed it back. I get push alerts but to emails either for that camera.

I have tried changing and saving settinga multiple times with no luck.

It senses the motion and I have also just tried pulling battery then putting it back in.

Any thoughts?

Re: Camera not recording

Usmcvet — Wed, 02 Nov 2016 03:52:27 GMT

Re: Camera not recording

Hula_Rock — Wed, 02 Nov 2016 13:39:48 GMT

Try removing the camera via the app, then resync it with the base station.....

Re: Camera not recording

wcarring — Wed, 14 Dec 2016 22:51:41 GMT

I have the same problem with 1 out of 4 cameras. Tried the reset and still does not record all of the time. What next?

Re: Camera not recording

JamesC — Fri, 16 Dec 2016 16:39:33 GMT

wacarring,

Are you running a schedule? Is the affected camera Armed when attempting to detect motion and record? Check your mode/rules to make sure there is a rule telling the affected camera to record upon detecting motion.

JamesC

Re: Camera not recording

serghe — Fri, 16 Dec 2016 17:29:25 GMT

Same thing here. This morning all 4 didn't record anything. After a restart 3 starter working. Any solution to this? also no push notification.

JamesC - I use Armed mode all the time and everything is the way it always been.

Re: Camera not recording

JamesC — Mon, 19 Dec 2016 22:23:59 GMT

serghe,

There was an issue affecting some iOS users that has since been resolved. Are you still seeing this behavior?

Please let us know,

JamesC

Re: Camera not recording

serghe — Mon, 19 Dec 2016 22:38:54 GMT

No problems since then. All good for now.