topic Re: Arlo Pro and Wink Hub 2 in Arlo Pro

Arlo Pro and Wink Hub 2

ARGETEN — Tue, 03 Jan 2017 19:43:11 GMT

Hi everyone,

Happy New Year! My appologies if this has been asked or addressed before;

Does anyone know when Netgear / Arlo team plans to allow connecting Arlo Pro cameras to Wink? Ballpark at least?

I would like to use my Arlo Pro cameras as motion sensors in order to trigger other actions around the house but I got a confirmation from the folks at Wink, stating that Netgear is not allowing it at this time. Only older Arlo cameras work.

Any updates or suggestions (other than using IFTTT) are welcomed.

Thank you!

Re: Arlo Pro and Wink Hub 2

JamesC — Wed, 04 Jan 2017 17:50:25 GMT

ARGETEN,

Currently Wink integration is available for Arlo Q/Q Plus and Arlo Wire-free. I do not have information on when it will be available for Arlo Pro at this time.

For more information on Wink and Arlo, see here: What is Wink and how can I use it with my Arlo cameras?

JamesC

Re: Arlo Pro and Wink Hub 2

QuassEE — Wed, 25 Jan 2017 07:03:34 GMT

I wish this was more readily available information. I spent hours of frustration thinking the problem was with the Hub, not even considering that the Pro wasn't supported. I know it's not Netgear's fault, of course, and the Arlo cameras were more money and a more conscious purchase for me... I guess I should've gotten the SmartThings hub afterall.

Re: Arlo Pro and Wink Hub 2

Anduril1123 — Wed, 01 Feb 2017 01:09:42 GMT

I just bought 4 arlo pros and a wink 2 hub thinking there would be integration, given the arlo integration. I was surprised to find the arlo pro models are not yet supported. I hope Wink/Arlo get on this soon!

Re: Arlo Pro and Wink Hub 2

QuassEE — Wed, 01 Feb 2017 07:17:01 GMT

I did get a SmartThings hub. It's ok. I think I prefer the Wink interface better, but the SmartThings hub does work with the cameras.

Re: Arlo Pro and Wink Hub 2

Psyon001 — Thu, 02 Feb 2017 02:42:22 GMT

I did the exact same thing as the other folks, I really wish this was either stated specifically that Arlo Pros do not work with Wink Hub 2 or that they release a patch ASAP. I got both my Arlo Pros and Wink Hub 2 today, excited to get started creating robots based on motion detection from my camera and after 30mins of trying to figure out what I was doing wrong, I finally called support and they informed me it was not compatible yet.

Re: Arlo Pro and Wink Hub 2

abziffer — Sat, 04 Feb 2017 19:33:44 GMT

Is there a date for support yet? Only option seems to be to switch to Smart Things Hub. Is the Arlo Pro camera going to be supported on Wink at all?

Re: Arlo Pro and Wink Hub 2

JamesC — Mon, 06 Feb 2017 22:08:35 GMT

abziffer,

I do not have a date for Arlo Pro support with Wink. Keep posted here for more information on his in the future: What is Wink and how can I use it with my Arlo cameras?

JamesC

Re: Arlo Pro and Wink Hub 2

hornblasters — Fri, 10 Feb 2017 04:20:36 GMT

Two Win Relays, a Wink 2, 6 Arlo Q, 4 Arlo Pro none of which work at all. The account links but no cameras add. Boooooooooo

Re: Arlo Pro and Wink Hub 2

avonord — Mon, 27 Feb 2017 03:09:37 GMT

@JamesC

I think at this point, we just want to know the "if", not the "when".

Re: Arlo Pro and Wink Hub 2

JamesC — Tue, 28 Feb 2017 18:50:58 GMT

avonord,

I have requested an update on the status of Arlo Pro/Wink integration (when and if). I will provide more information on this topic soon

JamesC

Re: Arlo Pro and Wink Hub 2

armypsych — Tue, 07 Mar 2017 01:35:20 GMT

Also waiting on Wink to become compatible with Arlo Pro. Contacted Wink support and they stated Arlo needed to add the functionaliy on their end. Researched prior to purchase but was unaware that Pro would not be supported. Any update would be helpful.

Re: Arlo Pro and Wink Hub 2

ARGETEN — Thu, 09 Mar 2017 18:51:41 GMT

JamesC,

When I spoke with the Netgear/Arlo team at CES this past January, they were claiming that Arlo Pro availability within Wink and others was definitely in the pipeline. Is this something we should still wait/hope for? Has that statement changed?

Thanks for all your help,

AGRETEN

Re: Arlo Pro and Wink Hub 2

dj13990 — Sun, 19 Mar 2017 11:45:58 GMT

Hey JamesC,

I too would love this intergration with the Pro. I have over 40 items on the WInk Hub 2. Should this be in the ideas forum or is it already on the roadmap?

Thanks,

Re: Arlo Pro and Wink Hub 2

ralberts — Sun, 02 Apr 2017 21:21:54 GMT

Wow! So glad I read this forum post... I had been all set to buy Arlo and Wink Hub 2! Now I need to re-consider my choice. A bit bummed but happy to figure this out now rather then later. Will be looking forward to hearing more about the possible integration in the future.

Re: Arlo Pro and Wink Hub 2

loomis1975 — Mon, 03 Apr 2017 23:13:29 GMT

Also really looking forward to Arlo Pro and Wink Hub 2 compatibility. That would really help round out the system.

Re: Arlo Pro and Wink Hub 2

FarleyWeiss — Thu, 13 Apr 2017 17:13:19 GMT

I'd like to echo the others who are requesting Arlo Pro be compatible with Wink. I specifically selected Arlo in part because it was one of the three brands of cameras supported by the Wink software. I had no idea that only the older models of Arlo were supported.

Re: Arlo Pro and Wink Hub 2

Vansmak — Wed, 19 Apr 2017 03:38:39 GMT

Me too! That's the whole point of getting a hub. Making me regret my decision to go with wink. Still under 30 days so I may return it. It defeats it's own purpose if I still have to use other apps or hubs. Need wemo too!

Re: Arlo Pro and Wink Hub 2

Vansmak — Wed, 19 Apr 2017 03:39:11 GMT

Re: Arlo Pro and Wink Hub 2

ARGETEN — Wed, 26 Apr 2017 17:20:18 GMT

Just a quick note on the WeMo support; That might not happen any time soon. Unfortunately, being good collaborators and maintaining partnerships that generate long-term consumer experiences, has never been a priority for Belkin. History shows they are more in the "get in and get out" technology businesses. And good luck getting any support from their call-centres in India. Want to see how badly they're really doing? Take a look at Belkin under consummeraffairs dot com.