topic Re: Pro Camera gets pretty hot while charging. in Arlo Pro

Pro Camera gets pretty hot while charging.

JustinG — Mon, 17 Apr 2017 11:48:23 GMT

Hey guys. I charged my cameras for the first time a few days ago. One of the cameras got fairly hot while being charged. After camera reported a full charge I did a live view and it kicked me out saying it was too hot to operate. The camera is back up and working fine. I was just wondering if anyone else has experienced this and if I should be worried or not. I have a 5 camera system and only one did this. The batterys were below 50%.only reason I charged was cause I had them down to put skins on them and figured might as well.

Re: Pro Camera gets pretty hot while charging.

jguerdat — Mon, 17 Apr 2017 12:47:57 GMT

I don't use the skins which could be a contributing factor but I've not noticed a heat issue. I'd open a case with support since this could be a safety issue.

Re: Pro Camera gets pretty hot while charging.

TomMac — Mon, 17 Apr 2017 13:25:42 GMT

I do know the qualcom quick charging can cause heat ( I see it with my Phone)... But have'nt seen it on the Pro.

The 3x I've charged it it only got warm... and I don't think the skins would have that much effect ( to get to over 120F or so to shut down )

I'd recommend to do what Jeff mentioned.. contact Netgear re a possible battery issue

Re: Pro Camera gets pretty hot while charging.

JustinG — Mon, 17 Apr 2017 13:36:39 GMT

Hmmm okay I might look into that. The skin wasn't on the camera while it was charged. I agree it shouldn't have much effect.. Plus they're arlo skins. Don't think they'd offer an accessory product that contributes to over heating issues lol.