topic Re: Arlo Pro AC Adapter has failed - now what? in Arlo Pro

Arlo Pro AC Adapter has failed - now what?

yoyodiyo — Sat, 25 Mar 2017 21:33:49 GMT

So my Netgear p/n 332-10893-01 power adapter has failed. How do I get another one?

Re: Arlo Pro AC Adapter has failed - now what?

TomMac — Sat, 25 Mar 2017 22:21:07 GMT

Just be aware that a Qualcom charger that supports quick charging will work... tho the plug may or may not phyiscally fit ( some are to wide to fit in the opening of the Pro )

The usb adapter needs to output 5 and 9v ( to both run and charge the battery pack )

Amazon has many in the $12-14 range

If you buy a spare battery, they come with an adapter and cable ( don't kknow of the cable being offered separate )

Re: Arlo Pro AC Adapter has failed - now what?

jguerdat — Sun, 26 Mar 2017 14:04:09 GMT

Are you talkking about the base power supply or the one for the cameras? The base supply can be replaced by using a quality aftermarket one of the same output voltage and current ratings along with the proper size and polarity connector to the base.

In either case, opening a case with support would provide a replacement under warranty.

Re: Arlo Pro AC Adapter has failed - now what?

yoyodiyo — Tue, 11 Apr 2017 06:49:05 GMT

It was for the camera. I'll take it up with support and also get the after market one that was suggested. Thanks!