topic Re: ARLO PRO one camera no longer working in Arlo Pro

ARLO PRO one camera no longer working

JG12 — Mon, 10 Apr 2017 20:13:03 GMT

Bought the 4 camera arlo pro system, from best buy on 1/27/17. one camera has already quit working. who do i contact? is there a actuak number i can call or do i need to go back to best buy. Not happy with a camera breaking that quickly.

thanks

Re: ARLO PRO one camera no longer working

steve_t — Mon, 10 Apr 2017 20:13:16 GMT

Take it back to Best Buy. Bear in mind that they MAY require you to return everything for an exchange, not just the one camera

Can we ask what the issue is first?

Re: ARLO PRO one camera no longer working

jguerdat — Mon, 10 Apr 2017 20:13:27 GMT

JG12 wrote:

Bought the 4 camera arlo pro system, from best buy on 1/27/17. one camera has already quit working. who do i contact? is there a actuak number i can call or do i need to go back to best buy. Not happy with a camera breaking that quickly.

Swapping at the store is the quickest solution, as mentioned by Steve. Or use the Contact Support link at the bottom here.

Re: ARLO PRO one camera no longer working

JamesC — Mon, 10 Apr 2017 20:16:12 GMT

JG12,

What is indicating that the camera is no longer working? If you could provide more detail on the issue, we may be able to offer a resolution that does not require a return/exchange.

JamesC