topic Re: Batteries drain overnight in Arlo Pro

Batteries drain overnight

Ginazupo — Fri, 07 Apr 2017 14:23:00 GMT

I have charged my batteries full and I put back up outside and by the morning they are drained to 9%.
My motion has only gone off a couple of times.
Any suggestions? My system is only 3-4 month old. I'm starting to think I went with the wrong system.

Re: Batteries drain overnight

jguerdat — Fri, 07 Apr 2017 16:29:55 GMT

Step 1 is to power cycle the base and reinsert the batteries. It could be a display issue, not real. If that doesn't work, tell us about the distance between the base and cameras as well as proximity to other 2.4GHz wireless devices, which may be causing interference. House construction, ductwork, wiring, mirrors, etc. can all affect the connection, too.

Re: Batteries drain overnight

Ginazupo — Fri, 07 Apr 2017 17:34:10 GMT

Thank you I will try this. My system has been working fine with no issues at all for months, then two days ago two camera battery's are failing and one camera is off line and will not connect. That camera is removed from my device and will not reload. My cameras are all close to my base. And are mounted under my trim for protection. And of course it is a stucco house, but no issues for months and now many issues are arriving.

Re: Batteries drain overnight

jguerdat — Fri, 07 Apr 2017 22:36:04 GMT

The metal mesh under the stucco could be an issue. Placement of the base could be critical. The closer it is to the cameras, the better. It's possible a second base could be needed to work well with all cameras.