topic Re: Cloud Storage after the first 7 days in Arlo Pro

Cloud Storage after the first 7 days

davyjan — Sun, 02 Apr 2017 13:31:00 GMT

My question might seem redundant but I don't see it being answered the way it's been asked. I understand that after the first 7 free days of cloud storage it gets deleted, My question is, do you contuine to get an additional 7 days of free storage evey 7 days.

Re: Cloud Storage after the first 7 days

jguerdat — Sun, 02 Apr 2017 20:36:03 GMT

Basically, it's a rolling 7 days. On day 8, the oldest day's videos are deleted and the current day is saved. You will always have the last 7 days available.

Re: Cloud Storage after the first 7 days

JarradD — Mon, 07 Aug 2017 04:59:12 GMT

Sorry to revive an old thread - but is there a limit to the amount of clips stored in each of the 7 days ?

For example I may have one camera in a reasonably high traffic area so it will probably be recording a lot of times per day.

I couldnt find anywhere if there was a data limit per day.

Thanks

Re: Cloud Storage after the first 7 days

JamesC — Wed, 09 Aug 2017 18:19:54 GMT

JarradD,

There are limitations based on subscription plan. Take a look here for more information on this: What are the available Arlo subscription plans and how much cloud storage is available?

JamesC

Re: Cloud Storage after the first 7 days

ice_man — Thu, 10 Aug 2017 00:43:14 GMT

JamesC, what does the "limited support" actually means? Phone / email technical support?