topic Re: Record until activity stops in Arlo Pro

Record until activity stops

RWEED — Sat, 01 Apr 2017 21:31:01 GMT

Is this working for anyone? Mine seems to stop around 16 seconds most the time, some 18, some 20 but never the entire length of the action.

I have rebooted the base to no avail.

Re: Record until activity stops

Chillmiester — Sat, 01 Apr 2017 21:45:59 GMT

Same here. 16 seconds.

Re: Record until activity stops

pcuser12345 — Sat, 01 Apr 2017 22:21:13 GMT

it work some time 16 min to 45 sec

Re: Record until activity stops

pcuser12345 — Sat, 01 Apr 2017 22:21:33 GMT

i cantbring down to 10sec

Re: Record until activity stops

jguerdat — Sat, 01 Apr 2017 22:47:18 GMT

I've tested and have found the following:

Once you set for the pricing while motion is detected, it's worthwhile restarting the base. It's not absolutely clear to me that this is necessary but it did seem to help.

16 seconds seems to be the minimum recording time.

There's an approximate 5 seconds of recording after motion stops.

Recording starts 1 to 2 seconds after the previous recording stops.

Don't forget that motion has to be detectable for recording to continue. I tested 5, 10 and 15 second intervals of no motion and only the 5 second one kept going. The others stopped and then started a new recording.

Again, restarting the base after setting up this new setting seems to help.

Re: Record until activity stops

OrionA — Fri, 02 Jun 2017 17:04:20 GMT

Same problem as others on this post subject. Predominantley 16 second recordings with a rare recording up to 41 seconds. I have restarted the base without any change in performance.

Re: Record until activity stops

jguerdat — Fri, 02 Jun 2017 17:25:11 GMT

Read my post just above yours. The failure to understand that motion has to be detectable by the camera within about 5 seconds is key. It's not what you can see, it's what the camera can sense.

Re: Record until activity stops

JamesC — Mon, 05 Jun 2017 18:44:08 GMT

I have escalated this topic to engineering for further investigation. If you have a case open already with support, please provide me with the case number and I will add your case to the escalation for review.

JamesC

Re: Record until activity stops

JoeTampa — Sat, 10 Jun 2017 07:41:22 GMT

I have the same problem across 4 cameras. Even in the presence of constant motion, my videos are almost exclusively 16 seconds long.

Re: Record until activity stops

lwhitty — Sat, 10 Jun 2017 13:03:01 GMT

Same here. Recordings are typically 16 seconds, occassionally running up to 21 seconds despite constant motion.