topic Re: Base Station in Arlo Pro

Base Station

jimpjp — Thu, 30 Mar 2017 15:18:11 GMT

Has anyone lost connection to all camera from base station for hours?

I can see my other camera on my phone but not ARLO camera (pro) then about 4 hrs later I got connected. Not sure if base station is starting to go out?

I did have the middle light on the base station on (yellow) other 2 light green.

Everything was connected ok.

Re: Base Station

TomMac — Thu, 30 Mar 2017 16:04:37 GMT

read the other twenty threads... amazon servers went out, should be ok now

Re: Base Station

JamesC — Fri, 31 Mar 2017 15:28:37 GMT

Early yesterday morning, we experienced some technical issues with the Arlo environment and some customers may have been unable to connect to their cameras. We have restored full functionality and you should no longer be experiencing issues. We apologize for any inconvenience this may have caused.

JamesC