topic Re: Base Station VMB4000 connecting and disconnecting to internet on it's own? in Arlo Pro

Base Station VMB4000 connecting and disconnecting to internet on it's own?

scholmo — Thu, 30 Mar 2017 12:42:57 GMT

After working flawlessly for three days, today my base station(VMB4000) keeps connecting and disconnecting from the internet on it's own?

I have tried:

1. connecting and reconnecting the ethernet cord

2. turning the base station off then on again

Also my cameras are showing "getting status" only on my ARLO App. when the Base Station is showing green for internet connection?

What happened after three days?

Re: Base Station VMB4000 connecting and disconnecting to internet on it's own?

jguerdat — Thu, 30 Mar 2017 12:44:08 GMT

No need to start another thread - lots of issues today being reported. http://downdetector.com/status/aws-amazon-web-services/map/ shows US and UK problems for our servers.

Re: Base Station VMB4000 connecting and disconnecting to internet on it's own?

TomMac — Thu, 30 Mar 2017 12:48:24 GMT

jguerdat wrote:

No need to start another thread - lots of issues today being reported. http://downdetector.com/status/aws-amazon-web-services/map/ shows US and UK problems for our servers.

Ok people , get ready... zombies coming and no more smart phones...how will we survive ?

Re: Base Station VMB4000 connecting and disconnecting to internet on it's own?

I2CU — Thu, 30 Mar 2017 12:59:45 GMT

Same problem. After 3 days this new system will not stay online.

Re: Base Station VMB4000 connecting and disconnecting to internet on it's own?

JamesC — Fri, 31 Mar 2017 15:27:53 GMT

Early yesterday morning, we experienced some technical issues with the Arlo environment and some customers may have been unable to connect to their cameras. We have restored full functionality and you should no longer be experiencing issues. We apologize for any inconvenience this may have caused.

JamesC