topic Discovering your device. Please Wait; for Arlo VMB5000 when setting up Apple Homekit in Partner Integrations

Discovering your device. Please Wait; for Arlo VMB5000 when setting up Apple Homekit

ChrisChensy — Fri, 11 Sep 2020 13:04:04 GMT

Hi, I think I had the same issue as the previous post (https://community.arlo.com/t5/Partner-Integrations/Apple-Homekit-stuck-at-quot-Discovering-your-device-Please-Wait/m-p/1784335).

Could anyone please send a token reset request for me to reconnect to the Apple Homekit?

Re: Discovering your device. Please Wait; for Arlo VMB5000 when setting up Apple Homekit

JessicaP — Mon, 14 Sep 2020 15:17:39 GMT

Hi ChrisChensy,

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit

Re: Discovering your device. Please Wait; for Arlo VMB5000 when setting up Apple Homekit

ChrisChensy — Tue, 15 Sep 2020 13:36:31 GMT

Thanks. I've just added successfully.

In fact, I found many cases had the same issue. Do you consider adding the reset request function in the app?

Chris