topic Re: arlo pro 2 and homekit in Partner Integrations

arlo pro 2 and homekit

Lucas1981 — Tue, 12 May 2020 12:48:30 GMT

Hello guys. I have the Arlo pro 2 system with 5 cameras and it was working with homekit until 4 days ago, because for some reason was disconnected from home app. I decided to erase the base from home app and try to connect it again, and when I go to setting, homekit to search the base... it can't able to find the base. It still works perfect from arlo app... just I can't connect to homekit now. Any idea?

Re: arlo pro 2 and homekit

ShayneS — Wed, 13 May 2020 17:58:17 GMT

Hi @Lucas1981

Please contact the Support Team to further investigate this issue. You will find several options for contacting support in the provided link. Arlo Tech Support

Re: arlo pro 2 and homekit

Lucas1981 — Wed, 13 May 2020 18:28:39 GMT

Yes, I will. Thanks.